Booking Coordinator

1 day ago

Cape Town, South Africa The Legends Agency Full time

Booking CoordinatorJoin a high-performing healthcare staffing team in a dynamic, fast-paced environmentOffice-based Gardens, Cape Town | Full-time | R25,000 per monthAbout Our ClientOur client is a nurse-led healthcare staffing agency with Tier 1 contracts across Northern Ireland. They are known for delivering reliable, high-quality staffing solutions to both Trusts and private sector clients. With a supportive leadership team and a collaborative culture, this is an environment where your efforts make a direct impact and career progression is genuinely achievable.The Role: Booking CoordinatorAs a Booking Coordinator, you''''ll be part of a dedicated team of six, responsible for coordinating shifts, managing staff availability, and ensuring clients receive timely and professional service. This is a busy, rewarding role that requires clear communication, strong organisational skills, and the ability to stay calm under pressure while delivering results.Key ResponsibilitiesMinimum 1-2 years experience in booking, scheduling, rota management, or recruitment rolesCoordinate and book nursing and healthcare assistant shifts across multiple Trusts and private clientsMatch staff to open shifts based on compliance, skill set, and preferences using LogezyMaintain accurate shift records, confirmations, and cancellationsWork collaboratively with fellow Booking Coordinators, contributing to daily handovers and team goalsBuild and maintain strong communication with candidates and clients via calls, WhatsApp, and emailLiaise with compliance to ensure only cleared staff are booked, supporting audits and payroll reportingManage short-notice cancellations, following escalation and 24-hour cancellation processes

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