L1 Support Agent

[L1] Technical Support Agent **About the role**: We are seeking a Technical Support Agent to join Sedna to help deliver on our promise of world-class support to our customers. This position requires a deep understanding of troubleshooting, root cause analysis, and software solutions to effectively resolve customer issues. This is a remote role working...

Remedy Support Consultant - L1 IT Support - IT Cape Town - Western Cape - South Africa Join our dynamic team as a Remedy Support Consultant, where innovation meets impact! At the forefront of global strategy, our Consulting company in Cape Town invites you to pioneer change and shape industries. Elevate your career with unparalleled opportunities and be...

FunctieomschrijvingNetwork Engineer L1LOCATION : Cape Town, South AfricaTYPE : TemporaryDo you want to join a company that values your opinion? Do you want to work on the same project for years, becoming more and more involved in the process? Do you enjoy working with people from all over the world? Check out this Senior Network Engineer L1 role!As a Network...

At Planet10, we're seeking a talented L1 Support Agent to join our team. In this role, you'll be responsible for performing a range of tasks based on provided guides, interacting directly with end-users, and ensuring the overall health of our systems.Duties:• Perform activities based on guides provided.• Interact directly with End-Users of the...

Duties:Perform activities based on guides provided.Interact directly with End-Users of the systems.System Health check (e.g. backups, server health, integration reporting).End user support triage and escalation to L2 users.Simple user requests (e.g. over the shoulder support, FAQs).Service Request processing (e.g. User onboarding).System personalisation...

Duties: Perform activities based on guides provided. Interact directly with End-Users of the systems. System Health check (e.g. backups, server health, integration reporting). End user support triage and escalation to L2 users. Simple user requests (e.g. over the shoulder support, FAQs). Service Request processing (e.g. User onboarding). System...

About the RoleAs a Sales Agent Support Specialist at Mukuru, you will play a vital role in ensuring seamless service delivery to our field agents. Reporting directly to the Agent Support Team Leader, you will be responsible for servicing the Agent Support function across the Mukuru Group.Key ResponsibilitiesLog all agent requests via Zendesk or Xcally, with...

Technical Support Specialist (100% Remote - Cape Town)Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a salary...

**The Company**:The Red Fox **Role Name**: Customer Support Agent **Location**: Cape Town **Hours of work**: Monday to Friday 9:00am - 17:00pm **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and...

Job OverviewThis role is part of the Mukuru team that provides support to their field agents. The successful candidate will be responsible for ensuring that the service provided to these agents meets the expected standards.Key ResponsibilitiesAssisting Field Agents: Respond to queries and provide assistance to field agents via various communication...

At Planet10, we are seeking a highly skilled Technical Support Specialist to join our team. As an L1 Support Agent, you will be the first point of contact for customers and users of our systems, providing timely and effective support to ensure seamless service delivery.About the RoleThis is a full-time position that requires 100% on-site work in our office...

Technical Support Specialist (100% Remote - Cape Town) Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a...

Technical Support Specialist (100% Remote - Cape Town) Our client is looking for a **Technical Support Specialist** to join their team remotely within Cape Town. In this role, you'll play a key part in delivering world-class support, resolving customer issues, and collaborating closely with the client's product development teams. This position offers a...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! Key Responsibilities as the **French Customer Support (Sportsbook)** Agent in **Cape Town**: - Offer advice to customers engaging in online sports betting. - Respond to technical and/or account-related queries raised by customers. - Conduct research using available resources,...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced **English-speaking Customer Support Agent, **who is dedicated and customer-focused individuals to join our team. **DESCRIPTION OF THE...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

Technical Support Specialist (Hybrid - Cape Town)Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

We are looking for a variety of positions within the IT spectrum - L1 Desktop support - Field Service Technician - L2 Service Desk Engineer - L2 Service Desk Network and Security Engineer. Each of these positions will be within the Microsoft Environment with experience and knowledge of Azure Fundamental's, Azure Administration. Knowledge of Fortigate and...

Technical Support Specialist (Hybrid - Cape Town) Our client is seeking a Technical Support Specialist to join their team in a hybrid capacity, with a requirement to work at least two days in the office. This role focuses on providing advanced, comprehensive technical support, particularly with strong API troubleshooting expertise, while maintaining high...

We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to...