Current jobs related to Trade Support Analyst - Johannesburg - KERRIDGE COMMERCIAL SYSTEMS CORP

  • Trade Support Analyst

    1 week ago

    Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell...

  • Trade Support Analyst

    4 weeks ago

    Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    We have an exciting opportunity in our K8 Software Support team as a Trade Support Analyst. In this role, you will be responsible for assisting customers with queries and problems relating to the K8 software. The Trade support role is to provide assistance to customers on issues within the trade component of the system as this has a direct impact on their...

  • Trading Services Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa IG Group Full time

    Trading Services Analyst (German)Job Title: Trading Services Analyst (German)Job Description:We are a global leader in the financial services industry and a FTSE250 company currently recruiting for a Trading Services Analyst with a genuine interest in financial markets and learning more about them. We'll provide on-the-job training and support to help ensure...

  • Trading Services Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa IG Index Limited Full time

    Trading Services Analyst (French)We are a global leader in the financial services industry and a FTSE250 company currently recruiting for a Trading Services Analyst with a genuine interest in financial markets and learning more about them. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and...

  • Trade Finance Analyst

    7 days ago

    Johannesburg, Gauteng, South Africa Access Bank Full time

    Job title: Trade Finance AnalystJob Location: Gauteng, JohannesburgDeadline: April 18, 2025Main Responsibilities:Trade Finance OperationsProcess trade finance transactions including letters of credit, guarantees, and documentary collections.Ensure accurate documentation and adherence to regulatory requirements.Reconcile trade finance accounts and investigate...

  • Commodity Trading Analyst

    6 days ago

    Johannesburg, Gauteng, South Africa Anglo American Full time

    Commodity Trading AnalysisWe are seeking a highly skilled Commodity Trading Analyst to join our team. As a key member of our finance department, you will be responsible for analyzing commodity trading data and providing insights to inform business decisions.The ideal candidate will have experience in treasury management systems, cash forecasting techniques,...

  • Trading System Analyst

    6 days ago

    Johannesburg, Gauteng, South Africa Ashburton Investments Full time

    Job RequirementsWe are seeking a highly skilled IT Systems Analyst to join our team at Ashburton Investments. The ideal candidate will have:Completed a relevant bachelor's degree in information technology or equivalent.At least 5 years' experience providing support on trading and portfolio management systems.Certification as an administrator on widely used...

  • Trade Transaction Analyst

    4 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    One of the TOP banks in S.A. is seeking an experienced and qualified Trade Analyst with trade loans and commodity finance experience, to join their JHB team on a 10-month contract. Reporting into Trade Finance Transaction Manager Qualifications and experience:No less than 3 years' relevant experience as a Trade Finance Analyst / Specialist within investment...

  • Trade Transaction Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    One of the TOP banks in S.A. is seeking an experienced and qualified Trade Analyst with trade loans and commodity finance experience, to join their JHB team on a 10-month contract. Reporting into Trade Finance Transaction Manager  Qualifications and experience: No less than 3 years' relevant experience as a Trade Finance Analyst / Specialist within...

  • Trading Risk Analyst

    1 week ago

    Johannesburg South, South Africa Network Recruitment Full time

    Job DetailsWe are currently seeking a Product Risk Analyst to join our team at Network Recruitment. As a Product Risk Analyst, you will be responsible for analyzing and managing risk within our trading business. The ideal candidate will have a strong background in finance and risk management, and excellent analytical and problem-solving skills.About YouYou...

  • Customer Support

    2 weeks ago

    Johannesburg, South Africa Trade Shield Full time

    SEEKING**:CUSTOMER ONBOARDING SPECIALIST** FOR: Full-Time Position REMUNERATION: Competative Salary + Incentives ABOUT US: Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims...

  • Trading Desk Support Enablement Analyst-2

    2 weeks ago

    Johannesburg, Gauteng, South Africa Rand Merchant Bank Full time

    Job title : Trading Desk Support Enablement Analyst-2Job Location : Gauteng, JohannesburgDeadline : April 24, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionTo cater for the immediate needs of the traders and the client trade deals, by tracking, monitoring and reviewing the reports that deliver insights of trading transaction...

  • Financial Analyst

    5 days ago

    Johannesburg, Gauteng, South Africa BestForexBonus Full time

    Job Description:We are seeking a skilled Financial Analyst to join our team in Johannesburg. As a Financial Analyst - Trading Services Professional, you will be responsible for conducting regular evaluations of client interactions, focusing on customer satisfaction, internal quality metrics, and overall service quality.You will provide actionable feedback...

  • Actuarial Analyst for Terms of Trade

    4 days ago

    Johannesburg, Gauteng, South Africa Munich Re Full time

    We are seeking a highly skilled Actuarial Analyst to join our Terms of Trade Team. Reporting to the Head of Experience Analysis and Terms of Trade in the Life Department, this role offers an exciting opportunity to contribute to the success of Munich Reinsurance Company of Africa.As a nearly qualified or fully qualified Actuary, you will play a key part in...

  • Operations & Trade Support Analyst

    2 days ago

    Johannesburg, South Africa UBS Full time

    **Your role** Are you a team player? Do you like to work in a multi-product environment? Do you always look to improve processes and challenge the status quo? We're looking for an Operations and Trade Support person to: - Complete all processes within the Operations and Trade Support team within the required timeframes. - Provide reporting to internal and...

  • Operations & Trade Support Analyst

    6 days ago

    Johannesburg, South Africa UBS Full time

    South Africa - Operations - Investment Bank **Job Reference #** - 303273BR **City** - Johannesburg **Job Type** - Full Time **Your role** - Are you a team player? Do you like to work in a multi-product environment? Do you always look to improve processes and challenge the status quo? We’re looking for an Operations and Trade Support person to: -...

  • Senior Business Analyst Trading

    2 weeks ago

    Johannesburg, Gauteng, South Africa EXANTE Full time

    About the job Senior Business Analyst TradingAbout EXANTEEXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs,...

  • Senior Business Analyst Trading

    2 days ago

    Johannesburg, Gauteng, South Africa EXANTE Full time

    About the job Senior Business Analyst Trading About EXANTE EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including...

  • Senior Business Analyst for Trading Desk

    1 day ago

    Johannesburg, Gauteng, South Africa EXANTE Full time

    About the JobWe are seeking a highly analytical and detail-oriented Senior Business Analyst to join our Brokerage team. The ideal candidate will have a strong background in financial analysis, investment strategies, and portfolio management.The successful candidate will possess excellent quantitative skills, a deep understanding of financial markets, and the...

  • K8 Trade Support Intern

    1 week ago

    Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    The Trade Support Analyst will report to a team leader within the Trade Support team. **Key Responsibilities**: - Accurately resolve problems using investigative and analytical skills - Identify and replicate problems that require a software change by Development - Work as part of the Support team - Pro-actively taking ownership of a wide variety of calls...

Trade Support Analyst

1 month ago

Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

The Trade Support Analyst will report to a team leader within the Trade Support team.

**Key Responsibilities**:

- Accurately resolve problems using investigative and analytical skills
- Identify and replicate problems that require a software change by Development
- Work as part of the Support team
- Pro-actively taking ownership of a wide variety of calls and problems
- Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement
- Managing, prioritising and progressing their adopted calls, in particular
- Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
- Regularly updating customers regarding the status of their calls
- Effectively handling complaints and call escalation requests form customers
- Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests
- Continually and pro-actively acquiring and retaining knowledge of KCS products and systems
- Pro-actively using the appropriate tools to gain and share knowledge
- Working with members of the Support Team and other departments to ensure that customers receive a prompt and efficient service
- Alerting Senior Support Analysts, Team Leaders and Managers as necessary regarding any sensitive customer issues
- Taking the initiative and identifying ways in which the Support Service and/or Support Procedures can be improved and discussing these with the Manager
- Undertaking any other projects as required by the Manager

**Key Requirements**:
**Essential**
- Looking to build a career in the IT/business software field
- Professional written and verbal communication skills
- Tech savvy and computer proficient
- Attention to detail
- Customer and service focused
- Driven, proactive and motivated personality
- Flexible to changes in tasks and the support environment
- Good Problem-solving skills
- Project a professional image
- Be adaptable and work as an effective member of a team
- Be organised and manage own workload efficiently
- Be able to investigate unfamiliar problems and generate effective solutions in a systematic and logical manner
- Be calm under pressure and manage stressful situations
- Adopt a positive, pro-active approach to work

**Desirable**
- Any understanding of software and/or software support environments would be an advantage.
- Basic grasp of business processes and operations

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively. Kerridge is an award winning and market leading provider of IT solutions to rental companies worldwide.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._