Provincial Manager

5 months ago

Johannesburg, South Africa IT Ridge Technologies Full time

ACHIEVE STRATEGIC OBJECTIVE

  •  Analyse the company's strategic plan and create and execute a long, short and medium term
    provincial strategic and operational plan for funeral service. Ensure that every Area manager
    funeral service have and execute on a business and operational plan for their respective
    areas, aligned to the overall strategic plan.
  • Collaborate with the General Manager: Funeral Service to develop the integrated business
    plans for their respective business areas of responsibility, to operationalise and execute the
    strategic business plan.
  • Submit quarterly and monthly progress reports on the achievement of the set objective as
    per provincial plan and any changes that were made to the plan.
  • To identify and comprehensively, inclusive of the financial implications, recommend business
    opportunities and innovative ways to improve current business practices and processes
  • Quarterly and monthly progress reports on the execution of the plans for Area Managers and
    support functions, such as training and senior citizens.
  • Achieve the annual targets with regards productivity, client services, profitability, etc.
  • Evaluate performance by analysing and interpreting data and metrics
  • Ensure all regions under your control meet the set targets
  • Achieve the business split for Funeral Service between Private, Fund and contract business
  • Achieve the minimum conversion rate objective
  • Ensure that all area managers are achieving agreed targets and take corrective actions should
    the targets not being met.


HUMAN RESOURCE MANAGEMENT

  • Create an effective and successful team through open discussion, coaching and mentoring.
    Lead, inspire, and motivate team members to cultivate a successful and motivated team.
  • Create and execute a succession plan for the province.
  • Ensure that a signed performance contracts are in place for all direct reports.
  • Ensure that a development plan is available for each manager in the province and is aligned
    to the provincial strategic objectives.
  • Ensure that all agencies are properly staffed.
  • Ensure that there are sufficient assistant agents in training
  • Ensure that the training agencies are properly staffed
  • Ensure that all the non-compliance and non-performance issues of direct reports are
    identified and disciplinary processes are adhered to.
  • Conduct coaching and mentoring sessions with direct reports.
  • Communicate regularly, via multiple mediums with all employees on policies, practices
    strategies on marketing, operational another related issues.


CUSTOMER SERVICE

  • Develop and implement the business development strategy for the company's Funeral Service in
    collaboration with the General Manager: Funeral Service.
  • Engage continuously with key stakeholders , internal and external
  • Ensure good cooperation between the different departments in the province, such as
    insurance, funeral service and senior citizens and that all these stakeholders are involved in
    marketing activities
  • Ensure that community funds are utilised effectively to create relationship and build trust
    with communities.
  • Ensure that complaints escalated is investigated and resolved
  • Proactively build strong commercial and strategic relationships to drive the company's business
    agenda with key stakeholders (relevant government departments/ministries, municipalities
    and sectoral organisations), gatekeepers (customers, business partners), industry bodies and
    opinion leaders (media) at senior level.
  • Establish a strong network of business contacts and leverage the relationships to drive
    company’s business agenda.


FINANCIAL MANAGEMENT

  • Ensure profitability of regions through cost control, Asset Efficiency and optimisation
  • Compile a capital budget for the province the addresses Vehicles, furniture, equipment,
    computers, telephones and other ICT equipment and Fixed properties for funeral service and
    insurance
  • Plan and manage the Funeral Service capital and budgets for the Fleet and Assets,
  • Ensure that all funeral agencies are profitable and expenses are within budget
  • Ensure that stock levels are maintained, effective utilisation of the fleet and other assets
  • To plan and implement effective cost saving measures
  • Ensure that policy and procedures pertaining to financial transactions and management are
    met.


RISK MANAGEMENT

  • Management of risk within respective departments/ business units and compliance to all
    relevant policies and legislations.
  • Risk management is an important part of planning for the businesses. The process of risk
    management is designed to reduce or eliminate the risk of certain kinds of events happening
    or having an impact on the Group.
  • Management of risk within Funeral Service and compliance to all relevant policies and
    legislations.
  • Ensure that all audit findings are addressed and resolved within the allocated time frame
  • Consult policies, procedures and compliance standards of the Group. Identify, monitor,
    measure, report and manage potential risks that the business may be exposed to. Implement
    risk mitigation strategies.
  • Review Internal Audit reports and implement the necessary corrective action to ensure that
    clean audit reports are achieved across the business divisions to mitigate reputational
    damage.
  • Ensure that all non-compliance related issues are addressed.


REQUIREMENTS

  •  In possession of a relevant tertiary qualification in marketing or sales and operations.
  • Proficient in MS Office Suite (MS Word, MS Excel, MS PowerPoint).
  • 10+ years in strategic and tactical management experience
  • Experience in managing large and diverse teams in target-driven, sales-focused, customer
    centric environments.
  •  Required to have well developed commercial acumen gained through experience in the
    funeral service industry.
  • Needs to understand and appreciate the complexities of potential reputational risk in the
    delivery of funeral services.
  • Sound understanding of and practical experience in the application of human resources,
    operational, risk and customer service practices and principles.
  • Good understanding of financial management, budgeting, cost management and financial
    reporting.
  •  Understands the regulatory environments for Funeral Service and the associated
    requirements on the organisation

  • Manager: Provincial Operations

    6 months ago

    Johannesburg, South Africa Services SETA Full time

    **Manage the implementation of learning projects in the Province** - Develop a draft document on gathering intelligence on the provinces socio-economic profile to ascertain where the province is heading in terms of economic development - Manage and implement the information sharing/dissemination strategy for Provincial Office - Provide support to the...

  • Provincial Manager

    1 month ago

    Johannesburg, Gauteng, South Africa IT Ridge Technologies Full time

    About the RoleIT Ridge Technologies seeks an experienced Provincial Manager to lead our Funeral Service division.Key ResponsibilitiesRisk ManagementFinancial ManagementHuman Resource ManagementCustomer ServiceRequirements10+ years in strategic and tactical management experienceExperience in managing large and diverse teams in target-driven, sales-focused,...

  • Provincial Head

    1 month ago

    Johannesburg, South Africa Momentum Life Full time

    **Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Disclaimer** - As an applicant, please...

  • Provincial Head

    2 months ago

    Johannesburg, South Africa Momentum Life Full time

    Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect...

  • Provincial Manager

    5 months ago

    Johannesburg, South Africa IT Ridge Technologies Full time

    ACHIEVE STRATEGIC OBJECTIVE Analyse the company's strategic plan and create and execute a long, short and medium term provincial strategic and operational plan for funeral service. Ensure that every Area manager funeral service have and execute on a business and operational plan for their respective areas, aligned to the overall strategic plan. Collaborate...

  • Provincial Management Leader

    3 weeks ago

    Johannesburg, Gauteng, South Africa IT Ridge Technologies Full time

    About the RoleWe are seeking a highly skilled and experienced Provincial Manager to lead our funeral service operations in this key role. As a seasoned professional with a strong background in strategic management, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.Key...

  • National Distribution Manager

    1 week ago

    Johannesburg, South Africa Sanlam Group Full time

    Job title : National Distribution ManagerJob Location : Gauteng, JohannesburgDeadline : December 15, 2024Quick Recommended Links Jobs by Location Job by industries What will you do? Responsible to support the Channel and the Provinces to implement strategic projects and build relationships to drive sales and business growth in a collaborative and...

  • National Distribution Manager

    4 days ago

    Johannesburg, South Africa Sanlam Group Full time

    Job title : National Distribution Manager Job Location : Gauteng, Johannesburg Deadline : December 15, 2024 Quick Recommended Links Jobs by Location Job by industries What will you do? Responsible to support the Channel and the Provinces to implement strategic projects and build relationships to drive sales and business growth in a...

  • National Distribution Manager

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    **Who are we?** Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • National Distribution Manager

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    National Distribution Manager Date: 14 Nov 2024 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique...

  • National Distribution Manager

    3 weeks ago

    Johannesburg, South Africa Sanlam Full time

    Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as...

  • Deputy Director

    6 months ago

    Johannesburg, South Africa Watershed Consulting Full time

    **Job Description**: DEPUTY DIRECTOR-GENERAL: FINANCIAL GOVERNANCE Directorate: Financial Governance - 8 -10 years of experience at a senior managerial level. Experience in the Public Sector financial environment and engagements with oversight structures at senior management level. - Chartered Accounting qualification will be an added advantage. - To...

  • Executive Account Manager

    6 months ago

    Johannesburg, South Africa GE HEALTHCARE Full time

    **Job Description Summary**: This is an opportunity for the skilled Executive Account Manager - Public Sector South Africa be responsible for building, managing and leading the Public Sector strategy for public Accounts for new and existing customers direct & indirect. The role’s responsibility is to create and execute the Public Sector commercial strategy...

  • Transformational Collections Specialist

    3 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Old Mutual Finance seeks a seasoned professional to fill the role of Collection Performance Catalyst. This position plays a pivotal part in driving business growth through enhanced collection strategies.About the RoleThis is a provincially based position within the Old Mutual Finance Collection Team. The primary goal of this role is to effectively manage and...

  • Portfolio Manager: Project Development and Funding

    8 months ago

    Johannesburg, South Africa Fempower Personnel Full time

    **Purpose of the role**: The main purpose of the Portfolio Manager is to secure and facilitate the implementation of Social Housing projects that comply with the grant requirements and achieve the organisation's housing development mandate and targets. Key stakeholders the Project Development and Funding Executive will engage with are: - Grant Funding...

  • HR Administrator

    6 months ago

    Johannesburg, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and provide support to those who needs it most._ - The HR Administrator will provide effective administrative support to the Capricorn and Mopani team in relation to all Human Resource related matters._ **General HR...

  • Senior Collections Professional

    1 month ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Job Title Old Mutual is seeking a Senior Collections Professional to join their team. This is a provincially based role that forms part of the Old Mutual Collections Team. The objective of this role is to manage and improve overall collections performance and book growth of a province. Key Responsibilities Provide remote and face-to-face support to...

  • Regional Business Development Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a highly skilled Regional Business Development Manager to join our team at Isilumko Staffing (JHB) in Johannesburg.The estimated salary for this role is R500,000 per annum, commensurate with experience and qualifications.Job OverviewThis is an exciting opportunity to lead business development initiatives in the glass recycling industry. As a...

  • OMF Senior Collections Coach

    6 months ago

    Johannesburg, South Africa Old Mutual Full time

    Description Old Mutual Finance is currently seeking to appoint a Senior Collections Coach. This is a provincially based role that forms part of the Old Mutual Finance Collection Team. The objective of this role is to manage and improve overall collections performance and book growth of a province. Provide remote and face-to-face support to the...

  • Wastewater Surveillance Professional

    3 weeks ago

    Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job DescriptionMain objective of the role:To collect and accurately collate wastewater and clinical surveillance data in a timely manner, supporting the use of surveillance data by district and provincial public health teams, and reporting on how wastewater data contributes to public health decision-making.Location:NICD, Johannesburg region.Key Performance...