Key Accounts Manager
5 months ago
- B Com Marketing Degree or similar Business Degree
- Must have extensive product knowledge and experience of selling Earthmoving machinery
- Good working knowledge of the industry, competitor products, features, and specifications
- Must have experience of new business prospecting
- Fully understands all aspects of business e.g. Marketing and Sales, Finance and Engineering
- Strong background in Key Account relationship management essential
Duties will include
- Communicate with Branch Managers and Sales Managers to identify Key and target accounts
- Develop account strategies and develop suitable value solutions for the identified customers
- A demonstrated ability to win over customers despite competition or resistance
- A demonstrated ability to effectively plan and independently organise their prospecting for new business
- Plan and organise to meet targets and set daily and monthly objectives, preferably using CRM
- Manage priorities when circumstances may conflict
- Build relationships and build rapport with targeted customers and prospects
- Listen and engage with them to ensure their needs, specifications and expectations are fully understood and met and use these relationships to drive increased revenue
- Build relationships with the Sales Managers and the Sales Representatives, so as to maximise sales
- Engage with Product Management teams and specialists of OEMs to determine the correct specifications, standards and applications of products in the local environment
- Provide feedback to OEMs about local market developments and needs
- Ensure that all products supplied to customers are according to these specifications and selected correctly for the identified application
- Ensure that all sales representatives are adequately equipped to obtain the correct information, to select the best suitable products and solutions
- Engage with the Technical Manager and the Operations Director to ensure that all OEM requirements are met in terms of service and maintenance standards, and local supplier selection
- Local and international travel will be required
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