Telemarketer

2 months ago


Cape Town, South Africa West Coast Personnel Full time

The telemarketer will be responsible for cold calling and promoting, company products and solutions.

Requirements:

  • Minimum requirement Matric.
  • Experience in similar telephony driven sales and customer service role.
  • Positive attitude and strong desire to provide outstanding customer service.
  • Fluent in English and Afrikaans
  • Good written communication skills

Duties and Responsibilities:

  • Achieve 100% of monthly cold calling targets.
  • Promoting company products and solutions daily.
  • Working on various telemarketing campaigns and cold calling prospective customers.
  • Research potential businesses online, capture contact information and build prospective telemarketing/cold calling database.
  • Managing cold calling database.
  • Managing customer lead enquiries.
  • Actively and efficiently answering incoming Live Chat enquiries.
  • be professional, punctual, and courteous always when dealing with clients.
  • Maintain a comprehensive and up to date knowledge of company products and technologies through attending training programs and regular review of technical documents.
  • Report accurately on all cold calling activity.
  • Shows consistent commitment to the business both internal and externally.
  • Pay attention to detail and ensure accountability.
  • To be punctual at all times.


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