Contact Centre Agent: Telemarketing

2 weeks ago


Western Cape, South Africa The Foschini Group Full time

**Are you energetic, self-motivated, share our passion for service and want to join our dynamic Financial Services Telemarketing team?**

**If you answered “Yes”, then this is the perfect position for YOU**

**Your main responsibilities would be to**:

- Market and sell TFG Life Insurance products to new and existing TFG customers.
- Make outbound calls to potential customers to introduce our range of insurance products.
- Build rapport with customers in order to instill trust and enhance product appeal.
- To effectively question and use customer insights to personalize insurance product offers and to ensure customers have accurate information about TFG Life Insurance to make an informed decision.
- Achieve and exceed sales targets and performance metrics.
- Matric qualification / NQF4 qualification
- Relevant Insurance qualification - RE5 Required
- Working experience in the Insurance industry (1-2 Years in short term insurance)
- Experience within a sales environment
- Call centre experience (advantageous)
- High level of integrity as you would have access to customer accounts / personal information
- A high degree of accuracy and adherence to quality and compliance requirements.
- Excellent communication and interpersonal skills
- Efffective selling and influencing skills.
- Strong attention to detail
- High energy levels
- Ability to work under pressure
- Self-motivated and self-driven
- Computer literate in MS Office
- Able to work flexible hours (08:00 - 21:00)

**_Unfortunately, due to the flexibility in hours, no students will be considered _


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