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EVENTS AND ENTERTAINMENT CO-ORDINATOR
4 weeks ago
Main purpose:To oversee the planning, coordination, and delivery of an extensive portfolio of complex entertainment and events, including performances, suppliers, artists, entertainers, and related activities. The role is dedicated to delivering a world-class entertainment experience that enhances the brands reputation, strengthens its public image, and positions the company as the entertainment establishment of choice.Minimum requirements (Qualifications & Experience)Grade 12Diploma in Marketing3 5 years experience in the entertainment industryExposure in the gaming industry is preferredWork conditions and special requirements:Ability to travel locallyAbility to work shifts that meet operational requirementsValid Drivers LicenseDuties and responsibilities include:Events / Entertainment PlanningHave an up-to-date understanding of facilities and products available for eventsUpdate the events calendarAttend pre-event meetings and work with client to understand their event / entertainment requirementsOffer solutions inline with specifications and client requirements aligned to the technical rider and event planUse any opportunities to upsell on the eventCo-ordinate logistical arrangements as per itinerary i.e transport, accommodation, food & beverage, etcTrack client billing instructions against the deal sheet for each eventCompile event info sheets and distribute to relevant stakeholders and departmentsEnsure all marketing elements are inline with the brand CI guidelinesResolve any problems and queries in accordance with contract stipulations, and escalate when requiredAllocate and distribute complimentary tickets as per the deal sheet, ensuring tickets are distributed to the relevant departments.Events / Entertainment DeliveryCompile the running order schedule to accurately reflect client requirementsEnsure all event contract details are accurately captured and inputted onto the approved contract template in M-Files, maintaining compliance and consistency.Check that the venue set up meets technical and client requirementsCo-ordinate backstage/venue/entertainer/crew deliverables as per production schedulePerform regular venue checks and escalate faults to Maintenance or IT for prompt actionCommunicate regularly with relevant stakeholders, inform client or relevant departments of potential problems, changes, and additions to technical resourcesConduct all entertainment checks at least one hour before event starting timeEscalate any issues / challenges being experiencedUpdate any final amendments to function sheets and ensure the distribution to all relevant stakeholdersComplete post event administration including event information documents, arena attendance figures and billing.Store and secure operating and entertainment equipment in line with the standard operating procedure.Stakeholder EngagementCommunicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.Collaborate with suppliers and contractors to secure event requirements, driving cost-effective solutions within the approved budget Liaise with suppliers in design and delivery of the entertainment / event requirementsLiaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, marketing,etc.Liaise with marketing management to evaluate the post-mortem of the event.
