Contact Centre Supervisor

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area. Qualifications and experience: 1+ years in a Team Leaders roll in a call centre within the South African officeExperience in quality assurance and...

Job title : Student Contact Centre AgentJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries Introduction    Are you a young, passionate, and tech-savvy person with excellent communication skills? Our client, a national emergency medical services company, is looking for new talent to...

About the RoleThe Senior Contact Centre Manager will be responsible for driving business growth and improving customer satisfaction by leading a high-performing contact centre team.Main DutiesLead a team of contact centre staff, providing guidance and support to ensure they meet their performance targets.Develop and implement strategies to improve customer...

One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.Qualifications and experience:MatricTravel and tourism diploma No less than 2 years' contact centre experience Strong background in reservations / sales / travel company is desirable Great track record as reference checks will be conducted...

Carlysle Talent Search - Centurion Job Opening:We are currently seeking a Contact Centre IT Administrator who can play a crucial role in ensuring the smooth operation of our office environment. The ideal candidate will have technical expertise in dialler management, database administration, and computer hardware troubleshooting.Responsibilities:Manage...

Job DescriptionAUTOMOTIVE (Tyre) INDUSTRYMatric certificateA tertiary diploma or degree with a focus on Operations or General Management is preferable.5 years of operational experience (Tyre industry preferred)3 years of Sales & Service Centre Management/Supervisor experienceFully competent with and at least 3 year of working experience on the below...

As a Contact Centre Quality Coach at Tracker South Africa, you will be responsible for developing and implementing quality assurance programs to drive sales performance and customer satisfaction.Key Responsibilities:Design and implement quality assurance programs to evaluate sales interactionsDevelop coaching plans to improve sales performance and customer...

Job SummaryWe are seeking a highly motivated and experienced Call Centre Supervisor to join our team in Johannesburg. As a Shift Manager, you will be responsible for the daily management of your allocated shift in the Monitoring Control Centre.The successful candidate will have a proven track record of leading teams to achieve excellent customer service...

Job OverviewThe Senior Contact Centre Manager will be responsible for managing the smooth operation of the Nedbank Contact Centre, ensuring quality service, client retention, and sales while maintaining stakeholder relationships in line with Nedbank's client service strategy.Key ResponsibilitiesDrive direct costs and budgets by managing headcount and agents'...

We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.Key Responsibilities- Lead and manage a team of contact center agents, ensuring quality customer interactions and...

About the Role:This is an exciting opportunity to join our team at Bidvest Bank Limited as a Contact Centre Team Lead. As a key member of our organization, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.The ideal candidate will have experience with coaching,...

About CallforceWe are a company that aims to build the future of contact centre solutions, focusing on creating purposeful careers that drive growth and profitability.Job DescriptionThis role entails delivering exceptional customer service across various channels, including face-to-face, telephonic, internal, and external interactions. The key objective is...

Our TeamWe are a diverse and inclusive team of professionals dedicated to delivering exceptional results. Our team members are passionate about innovation, excellence, and customer satisfaction.We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is committed to teamwork, open communication, and...

Job Overview:This is an exciting opportunity to join a dynamic and growing organization as a Contact Centre Team Manager. In this role, you will be responsible for leading a team of Sales Agents and driving sales growth through effective management and motivation.About the Ideal Candidate:You have a passion for sales and customer service, with a minimum of 3...

Job OverviewSantam Insurance is seeking a skilled Underwriting Supervisor to join our team. In this role, you will be responsible for supervising underwriting teams to ensure accurate and timely processing of claims.Main ResponsibilitiesSupervise underwriting teams to ensure adherence to procedures and policiesAnalyze data to identify trends and areas for...

Distribution Centre ManagerKontak Recruitment is seeking a results-driven professional to manage our distribution centre, overseeing the efficient movement of goods and supplies.About the Role:Lead a team of 60-80 staff members, focusing on effective coordination and communication.Implement and maintain stock management systems to optimize inventory levels...

Job title : Contact Centre Manager: VIP Desk Cape Town or GautengJob Location : Gauteng, JohannesburgDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries Job PurposeTo manage the smooth running of the Nedbank Contact Centre to ensure qualilty service, client retention and sales and maintaining stakeholder relationships in line...

Job title : Monitoring Centre SupervisorJob Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries Minimum RequirementsGrade 12, Matric Minimum of 3 years experience as a  controller Computer literate No criminal record. PSIRA registered with a Grade C Must be fully bilingual Experience in...

ESM is looking for an experienced Automotive Services Supervisor to manage our car wash facility in Crowthorne Shopping Centre. As part of this role, you'll be responsible for leading a team that delivers exceptional customer service and maintains the highest standards of car wash quality.The successful candidate will have a solid understanding of car wash...