Manager: Sales
2 weeks ago
- Jobs by Location
- Job by industries
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
- Formulating and implementing strategies for New Personal Lines Business in line with the overall contact centre operations strategy, across Voice and Email channels (Johannesburg)
- Ensuring daily service and quality levels are maintained. This includes inter alia the BAU activities of performance management, individual and team productivity, quality assurance, rework, and queue and violations management.
- Leading and managing the new business teams including all associated activities
- Collaborating closely with the PLCC Manco leaders/team to ensure service levels and operational efficiencies are achieved for the PLCC.
- Collaborating closely with all stakeholders in Broker Services to ensure needs and requirements are met, and the strategies to grow the Business are fully supported.
- Actively managing the relationship with Brokers/Intermediaries on an ongoing basis to ensure gaps in service delivery are observed and corrected. This includes being available for brokers on matters which are escalated to management.
- Doing proactive activities to acquire new business while applying underwriting for intermediaries across South Africa, thus a contact centre with a national footprint.
- Amending new business for different profile intermediaries, including small to medium and large brokerages, also allowing for an urban and rural context.
- Delivering quotes on new policies across the personal product range that consist of multiple products/sections.
- Adhering to a set of SOPs (high complexity) which is the framework within which the new business activities are delivered.
- Engaging with a range of stakeholders both internally (regional managers/relationship managers/senior management) and externally (Intermediaries//Advisors)
- Exposure to Genex for the management and support on VOX results
- Engage in underwriting rules and process to ensure alignment for ease of business
- Develop and manage underwriting rules with the relevant stakeholders based on business needs
- Develop new solutions and innovations to ensure optimal underwriting performance
- Engage relevant stakeholder around the maintenance and relevance of sections within the guideline
- Management of mandates to the allocated user roles
RELATIONSHIPS TO BE MANAGED BY THE ROLE
- Subordinates - Following a leadership approach to ensure a motivated and engaged workforce, with a focus on creating effective teams.
- Internal stakeholders
Networking, consulting, joint projects, collaboration with:
- Broker Services
- Heads
- Regional Managers
- Technical Managers
- Relationship Managers
- COE
- HO Underwriting
- IT
- HR
- Legal
- Sanlam specialist areas, example WFM
- External stakeholders
Engaging with, providing service for:
- Intermediaries
- Admin Houses
- Personal clients
- Other external parties, example TransUnion
QUALIFICATIONS AND EXPERIENCE
- B. Comm degree or equivalent relevant tertiary education, will be advantageous.
- Insurance related diploma: AIISA or FIISA or similar will be advantageous.
- Qualification such as Risk Management will be advantageous.
- 5 to 10 years of people and operational management experience across various financial industry types e.g. Insurance (Life and Short Term), Banking, Investment Management. Pension Funds
- 3-5 years contact center operational management experience.
- Full understanding of IT environment, practices, and methodologies (including Agile), and system stability/incident management processes
- Good understanding and working knowledge of workflow design and systems.
- Knowledge of personal lines products in the short-term industry
- Financial management proficiency with a strong emphasis on budgeting and variance reporting
- Experience and proven track record leading cross functional teams.
- Proven track record in the ability to recruit and develop high performing staff and team leaders.
- Experience in running a multi shift or 24/7 contact center will be advantageous.
- Track record in the implementation of variable pay and pay for performance models will be advantageous.
- Insurance jobs
-
Sales Manager
6 days ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeAbout our client:Africas largest manufacturer of secure physical access control products, offering a host of solutions, ranging from turnstiles and revolving doors to vehicle barriers and boom gates. A full research, design and development team is able to assist our clients from project conception to the final on-site installation phase.Purpose of the...
-
Area Sales Manager
3 weeks ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeClient Overview: Our client has been a global leader in the world of construction and mining since 1958. We develop, produce, sell, and serve our customers with high quality and high reliability machines for pumping, distributing, and placing concrete, mortar, and high-density solids, and for preparing, temporarily storing, processing, and transporting these...
-
Corporate Sales Manager
3 weeks ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeJob Summary:Apply market knowledge, analysis, and sales principles to identify and realise Corporate Sales opportunities to achieve revenue and market share targets. With the Sales Manager, guide and coach Sales teams in Corporate Sales.Job Outline:Focus on the Corporate sector generating premium revenue and yield to ensure most effective utilisation of...
-
Sales Account Manager
4 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob DescriptionAs a Sales Account Manager, you will be responsible for developing and executing sales plans to achieve revenue growth and customer satisfaction.Your primary focus will be on building and maintaining strong relationships with customers, identifying their needs, and providing solutions that meet their requirements.You will work closely with our...
-
Sales Performance Manager
16 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeKey Accounts ManagerWe are seeking a highly motivated and target-driven Key Accounts Manager who will develop innovative strategies to achieve sales goals. The primary purpose of the role is to ensure targeted coverage, sales, distribution, and retail presence objectives are met for both the warehouse and buying group entities.Key Responsibilities:Establish...
-
Enterprise Software Sales Manager
3 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeEnterprise Software Sales Manager Job DescriptionSalesworx Specialist Sales Recruitment is seeking an experienced sales professional to join our team as an Enterprise Software Sales Manager. The successful candidate will be responsible for leading and managing a team of software sales representatives.About the Role:This is a dynamic and fast-paced leadership...
-
Sales Executive
2 weeks ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeCompany Overview: Our Client is a forward-thinking leader in the SaaS industry, delivering cutting-edge solutions that empower businesses to streamline operations, enhance productivity, and achieve their goals. We are seeking a dynamic and results-driven Sales Executive to join our team and play a pivotal role in driving the growth of our innovative product...
-
Sales Representative
2 weeks ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeAbout our client:A global leader in solutions and services across the packaging lifecycle, providing large and small metal, plastic, fiber and hybrid packaging worldwide to companies in industries from food, beverage, personal care and pharmaceuticals to chemicals, petrochemicals, agrochemicals and paints.Role Overview:Primary Objective Provide expert advice...
-
Sales Specialist
11 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob OverviewSalesworx Specialist Sales Recruitment is seeking a highly skilled National Key Account Manager to join our team. This role involves maintaining and growing existing business, expanding sales within the assigned territory, and demonstrating products to clinical personnel.About the RoleMaintaining and growing existing business and expanding sales...
-
Sales Development Representative
3 weeks ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeClient Overview: An innovative South African technology startup. Our primary focus lies in revolutionizing workforce management through our cutting-edge Mobile Workforce Management Tool, delivered as a Software as a Service (SaaS) product.We specialize in developing, marketing, and operating our Field Services Solution, accessible via both web platform and...
-
Senior Sales Executive
4 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob OverviewWe are seeking a seasoned sales professional to join our team as a Senior Sales Executive. In this role, you will be responsible for managing sales activities and achieving sales targets for our medical device portfolio.The ideal candidate will have a strong network of vascular surgeons and cardiologists, with a deep understanding of the local...
-
Sales Representative/Technology Advisor
6 hours ago
Johannesburg, Gauteng, South Africa SA Sales Fraternity Full timeAbout the Client: IT Company providing world class Outsourced IT services, IT support, software, hardware,networking, IT security, server, desktop support.Job Summary:As a Sales Representative/Technology Advisor, you will serve as a creative problem solver for our customers and prospects. Your primary focus will be to understand the operating environment,...
-
Medical Sales Representative
4 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeKey ResponsibilitiesSales Performance: Manage all sales activities to achieve individual and team sales targets.Customer Engagement: Build and maintain strong relationships with customers, understand their needs, and provide solutions that meet their requirements.Product Knowledge: Stay up-to-date on the latest product information and market trends.Data...
-
Internal Sales Executive
5 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeInternal Sales ExecutiveOur client is a leading technology partner in South Africa, their story is one of passion, commitment, and innovation. They continue to help more businesses leverage the power of GRC technology to achieve their goals. We are assisting them with the recruitment of an experienced Internal Sales Executive to focus on the Southern Africa...
-
Sales Business Development Manager
4 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeRequirementsTo succeed in this role, you will need to possess:A Master's or Bachelor's degree in a relevant field.At least 3-5 years of experience in sales or a related field.Strong product knowledge and understanding of the local market.Excellent communication and interpersonal skills.Ability to work independently and prioritize tasks effectively.
-
Sales Strategist Johannesburg
11 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeAbout the RoleWe are seeking a seasoned Sales Strategist to join our team in Johannesburg. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive business growth and expansion.Key ResponsibilitiesDevelop and maintain strong relationships with existing customers and identify new opportunities for...
-
Enterprise Sales Specialist
5 days ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeWe are seeking an experienced Enterprise Sales Specialist to join our team at Salesworx Specialist Sales Recruitment. The ideal candidate will be responsible for achieving a set annual new business revenue target for our governance, risk, and compliance software in the Southern Africa region.As a Regional Business Development Manager, you will work closely...
-
Enterprise Sales Leader
11 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeAbout the CompanySalesworx Specialist Sales Recruitment is a leading recruitment agency specializing in sales and marketing placements.Job ResponsibilitiesMaintaining and growing existing business and expanding sales within the assigned territory.Scheduling and attending appointments with existing and potential customers; and sub-distributors.Demonstrating...
-
Internal Sales Executive Johannesburg
15 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeInternal Sales ExecutiveOur client is a leading technology partner in South Africa, their story is one of passion, commitment, and innovation. They continue to help more businesses leverage the power of GRC technology to achieve their goals. We are assisting them with the recruitment of an experienced Internal Sales Executive to focus on the Southern Africa...
-
Sales Specialist Johannesburg
11 hours ago
Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob Title: Sales Specialist JohannesburgOur client, a leading technology partner in South Africa, is seeking a skilled Sales Specialist to join their team in Johannesburg. As a Sales Specialist, you will play a vital role in generating revenue and ensuring prospects have a strong understanding of the value our software offers.Key Responsibilities:- Prepare...