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Marketing Coordinator

2 months ago

Cape Town, South Africa Future Careers Full time

As a Marketing Coordinator, you will play a crucial role in managing our e-commerce and photographic shoots, supporting customer care operations, and enhancing our PR and marketing efforts. Your responsibilities will include coordinating schedules, managing garment flows, ensuring high-quality image production, and engaging with media and influencers.

Key Responsibilities:

E-Commerce Shoot Management:

  • Coordinate e-commerce shoot schedules and calendars by liaising with photographers, assistants, and crew.
  • Oversee the weekly e-commerce shoot sheet, ensuring accurate garment preparation and accountability.
  • Manage the flow of garments between marketing, buying, and the e-commerce studio.
  • Ensure accurate product styling and naming conventions on shoot days.

Photographic Shoot Management:

  • Collaborate with the creative team to manage photographic shoot budgets and expenditures.
  • Assist with larger fashion advertising shoots, focusing on coordination, production, and styling.
  • Coordinate product delivery for advertising shoots and manage photographer communications.
  • Prepare and send detailed retouching briefs, maintain high retouching standards, and manage image uploads.

Customer Care Management:

  • Assist the Customer Care Coordinator and respond professionally to customer inquiries and complaints.
  • Log and escalate customer care requests using the Freshdesk portal.

PR/Marketing Support:

  • Engage with media and influencers to facilitate garment selection and showcase products.
  • Build and nurture partnerships and PR opportunities to enhance brand visibility.

Soft Skills Requirements:

  • High integrity and professional demeanor.
  • Creative expertise in fashion styling and innovative thinking.
  • Strong attention to detail and excellent time management skills.
  • Excellent interpersonal skills, emotional intelligence, and resilience.
  • Clear verbal and written communication skills.
  • Ability to think analytically and critically, with a high level of resourcefulness and adaptability.
  • Strong customer service orientation and excellent supplier relations.