Support Technician

Found in: beBee jobs ZA - 2 weeks ago


Durban, KwaZulu-Natal, South Africa Altron Bytes Systems Integration Full time
Altron Bytes Systems Integration's job vacancy, Career and Recruitment

Job title : Support Technician – KZN (Altron Campus KwaZulu-Natal Riverhorse Valley) jobs in KwaZulu-Natal

Job Location : KwaZulu-Natal,

Deadline : 18-May-24

Quick Recommended Links

Jobs by Location
Job by industries

MAIN JOB PURPOSE

Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.

Customer Relationship Management
Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame.
First time fix rate and recall rate under the stipulated requirements.
Maintain customer relationship.

Internal Processes
Be productive based on the calls allocated to them.
Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM).
Maintain and manage sufficient boot stock.
Complete administration within time frames as per policies.
Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete.
Technical support, maintenance, trouble shooting on retail machines.

Human Capital
Complete own training and development objectives as per agreed timelines in the personal development plan.
Ensure that all policies and procedures are followed according to the company requirement.

Job Requirements:

Requirements

Own vehicle and valid drivers' license is essential
Must reside in KZN

Qualifications
Matric or other equivalent qualification preferable
A + and N + Qualification

Experience
2 years' experience in maintaining equipment in an IT environment
2 -3 years Desktop support experience
Computer literate in relevant operating system

Skills
Electronic skills
Fault-finding techniques
MS Office

Education
National Certificate Level 4 (N4) / Grade 12: Information Technology (Required)

*Engineering / Technical jobs in south africa
*Support Technician – KZN (Altron Campus KwaZulu-Natal Riverhorse Valley) in
  • IT Support Technician

    Found in: beBee jobs ZA - 2 weeks ago


    Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

    Armstrong Appointments's job vacancy, Career and RecruitmentJob title : IT Support Technician (SSITST) jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 17, 2024Quick Recommended LinksJobs by LocationJob by industries Workstation (Laptop/Desktop) SupportServer supportAnti-Virus for all workstations & servers (Desktop/Laptop) –...

  • IT Helpdesk Technician L1 DBN

    Found in: beBee jobs ZA - 2 weeks ago


    Durban, KwaZulu-Natal, South Africa BETSoftware Full time

    BETSoftware's job vacancy, Career and RecruitmentJob title : IT Helpdesk Technician L1 DBN jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : April 19, 2024Quick Recommended LinksJobs by LocationJob by industries Job DescriptionWe Want You:At BET Software, we're on the hunt for two exceptional IT Helpdesk Technicians to join our dynamic...


  • Durban, South Africa Ciazcon Full time

    Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Install and maintain hardware and/or software. Provide detailed hardware and software inventory records. Advanced Troubleshoot and repair pc hardware, network connections, internet connectivity, printers, modems, and other...

  • IT Support Technician

    7 minutes ago


    Durban, South Africa Universal Call Centre Pty Ltd Full time

    An IT Technician, or IT Support Technician, **maintain the computer and network systems of the call centre**. Their duties include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.**The ability to work independently**. Managing overtime on service...

  • IT Support Technician

    Found in: Talent ZA C2 - 3 weeks ago


    Durban, South Africa Pro Select Consulting Full time

    Our Client is recruiting for a Junior IT Support Technician to service clients in the hospitality and retail industries. Assembly and deployment of PCs and Point of Sale (POS) equipmentInstallation and setup of software, including IIS and SQL ServerHandling repairs and providing quotes for PCs and touchscreensAddressing printer malfunctions and...


  • Durban, South Africa Ciazcon Full time

    Currently we are searching for an IT Support Technician for Durban, South Africa. **Responsibilities of this Post**: Ensure day-to-day monitoring and performance of infrastructure components including servers (Windows and Linux), PCs (Windows and Mac), network, storage, and other infrastructure components in a heterogeneous environment. Establish and manage...


  • Durban, South Africa Norrin Radd ( Pty) Ltd Full time

    **IT Support Technician** **Minimum Requirement**: - National Diploma: IT or an equivalent - Three years of technical experience - Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP) - Knowledge of MacOS **Key Competencies**: - Microsoft Windows Server, - Desktop PC & Laptop Support, office 365, Antivirus (E-set), Backups,...

  • IT Support Technician

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Durban, South Africa Armstrong Appointments Full time

    Our client based in Durban requires an IT Support Technician to support internal employees with the following: Workstation (Laptop/Desktop) SupportServer supportAnti-Virus for all workstations & servers (Desktop/Laptop) Bitdefender LicenseFirewall Administration SupportNetwork Device Support Switches + Wi-Fi Access PointsLiaison and support with Fibre...

  • IT Support Technician

    Found in: Adzuna ZA B C2 - 3 weeks ago


    Durban, South Africa Adzuna ZA B C2 Full time

    Our client based in Durban requires an IT Support Technician to support internal employees with the following: Workstation (Laptop/Desktop) SupportServer supportAnti-Virus for all workstations & servers (Desktop/Laptop) Bitdefender LicenseFirewall Administration SupportNetwork Device Support Switches + Wi-Fi Access PointsLiaison and support with Fibre...


  • Durban, South Africa Pink Elephant Full time

    JOB TITLE - DESKTOP SUPPORT TECHNICIAN Main Responsibilities: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT...

  • IT Support Technician

    Found in: beBee S ZA - 2 weeks ago


    KwaZulu-Natal, Durban, South Africa Armstrong Appointments Full time

    Armstrong Appointments’s job vacancy, Career and Recruitment Job title : IT Support Technician (SSITST) jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 17, 2024 Quick Recommended Links Jobs by Location Job by industries Workstation (Laptop/Desktop) Support Server support Anti-Virus for all workstations & servers...


  • Durban, South Africa Shoreability Full time

    **Job Title: Senior Support Technician** We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious...

  • IT Technician

    2 days ago


    Durban, South Africa Pro Telecoms Full time

    We are seeking a detail-oriented, thorough, and organized IT technician to join our growing team. In this position, you will play a key role in providing support for all areas of IT. You will updates systems, troubleshoot problems, and provide hands-on support for IT issues within our organization. Background knowledge of PABX programming, CCTV Cameras,...


  • Durban, South Africa PEPKOR IT Full time

    **Position: Senior Desktop Support Technician** **Department: Infrastructure** **Location: Durban** **Purpose**:Pepkor IT is a dynamic IT company that delivers value-driven IT solutions to the Pepkor group. Our work lives revolve around our DNA. We take pride in our work, treat our colleagues, partners and our country with respect. We exercise collaborative...

  • IT Technician

    5 days ago


    Durban, South Africa Recruitment Solution Full time

    National Emergency Response company is looking to recruit a IT Technician. The IT Technician provides computer or network support for our organisation. They assist departments and its users with installation, troubleshooting and diagnosing possible hardware and software issues. **Duties and responsibilities of the job** - Installing and configuring computer...

  • Ict Technician

    2 days ago


    Durban, South Africa Highbury School Full time

    **Key Performance Areas**: - Manage the school’s IT infrastructure to ensure that the availability, capacity and performance levels are sufficient to support the teaching and learning, management and administration objectives of the school. - Monitor the use of hardware and software and ensure that all software is licensed. - Responsible for the...

  • IT Technician

    5 days ago


    Durban, South Africa Buzzblock Recruitment Full time

    IT Technician - Durban **Responsibilities**: - Installing and configuring hardware and software components to ensure usability. - Troubleshooting hardware and software issues. - Ensuring electrical safety standards are met. - Repairing or replacing damaged hardware. - Upgrading the entire system to enable compatible software on all computers. - Installing...

  • I.t. Technician

    7 minutes ago


    Durban, South Africa Futurelink Global Recruitment Full time

    **Introduction** Our manufacturing client in Durban is looking for an I.T. Technician to join their team. He / she will be responsible for maintaining computer systems and servers, troubleshooting errors, running diagnostic tests, repairing computer hardware, and providing technical support to staff. Additionally, he / she will need to monitor network...

  • IT Technician

    3 weeks ago


    Durban, South Africa Debt Solutions SA Full time

    Debt Solution SA is currently recruiting for a Junior IT Support Technician to join our team based in Essenwood DURBAN Duties & Responsibilities: Understanding Network protocols Networking knowledge is required Experience dealing with users and understanding how to deliver clear and effective IT Support Services Wireless configuration, and...

  • IT Technician

    Found in: Whatjobs ZA C2 - 1 week ago


    Durban, South Africa PikUniq Full time

    Attention: Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews. Each application received will be carefully evaluated and screened. Further information on how to get started will be provided. We are looking forward to receiving your...


  • Durban, South Africa Spill Recruit Full time

    **Duties and responsibilities of the job** - Installing and configuring computer hardware, software, systems, networks, printers and scanners - Installing, Monitoring and maintaining computer systems and networks - Responding in a timely manner to service issues and requests - Providing technical support across the company (this may be in person or over the...


  • Durban, South Africa Assa Abloy Full time

    Jig maintenance technician**Great career opportunity for a Jig Mantenance Technician** **Location: Durban** **Company Impro Technologies** **Summary** An electronic manufacturer is looking for a junior electronic engineer. You will be part of the manufacturing engineering team. You must have electronic faultfinding skills and be able to read electronics...