Retail Credit Administrator

Found in: beBee jobs ZA - 1 week ago

Cape Town, Western Cape, South Africa Jobking Full time
Job Title Retail Credit Administrator
Department Finance
Division Finance
Job Type Permanent
Location - Town / City Cape Town
Location - Province Western Cape
Location - Country South Africa

Key Purpose

Key Generic Accountabilities

Finance:
Direct Control

Customer:
Mostly External

Talent Management:
Manage Self

Adhere to HSEQ and ZeTo Rules:

Communicate, interpret and adhere to Engen's Health, Safety, Environment & Quality (HSEQ) policies and Zero Tolerance (ZeTo) rules to ensure individual safety and that of others, safeguard business operations and Engen's compliance to industrial requirements.


Good Governance:
Enforce the implementation of applicable Engen procedures and guidelines and affect the compliance to statutory and legislative requirements to ensure conformance to the established Limits of Authority
(LOA) to safeguard Engen's interest, image and reputation.

Mindset, Behaviour and Culture:
Develop and implement distinctive mindset, behaviour and culture to achieve high work performance by adoption and implementation of value interventions, tools and methodologies to promote and instill high
sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

Adhere to COBE, POPI, and ABC Policies:
Communicate, interpret and champion the execution of Engen's policies and provisions of the Codes of Conduct & Business Ethics (COBE), Protection of Personal Information (POPI) and Anti-Bribery &
Corruption (ABC), and undertake appropriate mitigation and/or intervention programmes to safeguard business operations, high staff discipline and industrial harmony.

Specific Outcomes

Key Job Specific Accountabilities 1:
Dispute Management
Accurately capture customer billing queries/disputes and oversee resolution thereof

Key Job Specific Accountabilities 2:
Credit Management
Manage all credit referrals in line with Credit policy and LOA's and manage customer accounts within credit limits

Key Job Specific Accountabilities 3:
Collections Management
Manage collections in line with agreed objectives. Timeous initiation of the legal process in terms of outstanding debts.

Key Job Specific Accountabilities 4:
Cash Applications
Ensure that all payments are correctly allocated to open invoices and in line with Customer Remittances where applicable.

Education & Experience

Minimum Qualification & Accreditation:
NQF Level 5 (Higher Certificate in Credit/Admin)
3 years Credit experience in a retail environment

Advantageous Qualification & Accreditation:
Credit Management Certificate
Credit Experience in the Oil Industry

Apply Here

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