Assistant Frontshop Manager

2 weeks ago

Cape Town, Western Cape, South Africa Shoprite Group of Companies Full time
Shoprite Group of Companies's job vacancy, Career and Recruitment

Job title : Assistant Frontshop Manager | Bothasig jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : May 11, 2024

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Job Objectives

1. Sales maximization

Consistently maximize branch gross profit through effective management of key gross profit drivers.
Maintain stock holding days and stock ordering within required parameters.
Maintain 100% consistency and adherence to stock price changes.
Take corrective action to address sub-standard sales staff performance.

2. Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)
Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.

3. Branch sales reporting
Provide timely and accurate reporting to the Regional Retail Manager.
Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.

4. Effective merchandising and stock availability assurance
Ensure that the branch is merchandised according to company layouts and standards.
Promotional displays are erected and placed as per buyers', suppliers and company requirements.
In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).

5. Meeting customer expectations
Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

6. People Management
Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.

7. Housekeeping, health and safety, and compliance assurance
Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.

Qualifications

Essential

Grade 12 qualification

Experience

Essential

At least two (2) years of retail sales management or supervisory experience.

Knowledge and Skills
Excellent communication and interpersonal skills.
Sound numeracy and retail sales skills.
Bilingual, preferably fluent in Afrikaans and English.
Competent in supervising others and leading others, as well as in administrative tasks.
Excellent customer service skills.
Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
Knowledge of supply chain and merchandising standards and principles.
Knowledgeable of regulatory requirements of various Money Market Transactions.
Sound knowledge of safety regulations and hygiene standards.
Branch-specific retail systems (e.g. ShopPos; OBS).
Handling of payments (processes and procedures).

*Sales / Retail / Business Development jobs in south africa
*Assistant Frontshop Manager | Bothasig in Cape Town

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