Senior Contract Lifecycle Coordinator

2 days ago

Johannesburg, Gauteng, South Africa NTT Full time

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Contract Lifecycle Coordinator is the most senior individual contributor job within the Contract Lifecycle Management job family. They are typically responsible for all high to very high value/complexity contracts.

The Senior Contract Lifecyle Coordinator makes recommendations and decisions on handling new scenarios of contracts and would consult the Contract Lifecycle management team for advice when required.

What you'll be doing

Key Roles and Responsibilities:

  • Provide a general administrative function to the Contract Lifecycle Management team, including co-ordinating meetings and logistics, filing and record keeping and dealing with basic client queries, ensuring that the relevant database is up to date and accurate
  • Administer contract data for high value/complexity clients, vendors and/or sub-contractors
  • Manage the activation of the contract for servicing as per the Company activation policy
  • Ensure that the relevant systems are regularly updated with the specific information from the contracts lifecycle management process
  • Ensure the correctness and completeness of contract information and data by verifying that all sub-documents of the contracts are included and that all detail has been completed
  • Investigate or correct any identified errors or discrepancies or escalate for resolution
  • Keep track of contract renewal dates ensuring they are renewed before expiry
  • Escalate details of renewals that will not be executed on time to the Senior Contracts Lifecycle Coordinator
  • Ensure that client contracts are updated with the latest sales order detail and that invoice amounts are updated accordingly
  • Prepare and distribute required reports including renewal schedules, client schedules, contract lists, etc.
  • Ensure the preparation and management of all relevant system and vendor maintenance reports and review system data for accuracy
  • Leads the contract process automation
  • Works towards the implementation and ongoing improvement of the contract lifecycle system/processes
  • Collaborates with the Data Analytics team on delivery and presentation of KPI related data
  • Collaborates with the Finance/Revenue Management team on billing/invoicing matters
  • Proposes resolution for streamlining activities and taking part in projects to implement these ideas


Knowledge, Skills and Attributes:

  • Meticulous attention to detail together with good organisation skills
  • Excellent understanding of business needs and expectations
  • Consistently deliver quality service
  • Team player who contributes to the success of the teams they engage with
  • Excellent client centricity
  • Ability to build solid relationships with internal and external stakeholders
  • Excellent written and verbal skills


Academic Qualifications and Certifications:

  • Completion of a high school diploma and working towards completion of a basic degree is preferable
  • Working towards completion of an ITIL certification is preferable


Required Experience:

  • Solid work experience
  • Solid work experience in a related environment
  • Solid related experience gained within a related technology services environment
  • Working experience in Service Management
  • Exposure to contract Administration/Management
  • 2-3 years proven experience

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

  • Contracts Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    Are you an experienced Contracts Coordinator with a passion for managing contracts and bringing projects together to drive business growth? We are seeking a dynamic individual to join our team in Jet Park. Other than the minimum requirements, we need an excellent communicator with a strong technical background in planning and coordinating activities across...

  • Software Lifecycle Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa Applicable Limited Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Software Lifecycle Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT DATA Full time

    Job DescriptionThe Security Software Lifecycle Specialist builds and maintains the client relationship to drive value for the client's software estate and increase lifetime value for NTT. As the primary software post-sale point of contact for clients, they drive client-facing activity through NTT's Security Software Lifecycle Specialist Charters of Adoption,...

  • Software Lifecycle Specialist

    2 months ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's interconnected world, connections are more crucial than ever. By uniting talented individuals, top-notch technology partners, and emerging innovators, we assist our clients in overcoming some...

  • Software Lifecycle Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's interconnected world, connections are more crucial than ever. By uniting talented individuals, top-notch technology partners, and emerging innovators, we assist our clients in overcoming some...

  • Security Software Lifecycle Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATADimension Data is...

  • Security Software Lifecycle Specialist

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Software Lifecycle Specialist

    1 month ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Security Software Lifecycle Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • SRP Lifecycle Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa 6489 Sandvik SRP RSA (PTY) LTD Full time

    Purpose of the role Responsible for leading our Aftermarket organization in Sales Area Africa through setting the Africa lifecycle strategy and the execution of the strategy through action plans & initiatives relevant for each territory that drive engagement, satisfaction, retention, and growth with our customers. The role will also be responsible for...

  • Senior Technical SAP Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Adept Advisory (Pty) Ltd Full time

    Seeking a dynamic and experienced Senior Technical SAP Consultant on a 6-month renewable contract to join our team and drive the strategic and tactical aspects of the process of improvement.Key Responsibilities: Manage the full lifecycle of the product: performance, usage, replacement strategy, maintenance and enhancement by keeping abreast of the SAP...

  • Senior Contracts Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa AGC Recruitment Full time

    Senior Contracts Administrator - Durban - LegalRequirements for ApplicantsOur client in the Automotive Sector is looking for a Senior Contracts Administrator to advise on the commercial legal and contractual requirements and litigious matters for the division and provide support to the Divisional Administration Manager. BCom (Law) or LLB incorporating...

  • Contract Administrator/legal Operations Rep Iii

    2 weeks ago

    Johannesburg, Gauteng, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:What we'll bring: A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile. Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition...

  • Senior Manager, Pan-Africa Infrastructure Advisory

    2 weeks ago

    Johannesburg, Gauteng, South Africa KPMG-SouthAfrica Full time

    Purpose Demand for infrastructure is rising with the accelerating pace of globalisation and urbanisation. The infrastructure gap in Africa constrains economic growth and leaves the most vulnerable without access to basic services. KPMG's vision for the sector is an African continent where the right infrastructure projects are sustainably implemented to...

  • Trade Lifecycle Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa JPMorgan Chase Bank, N.A. Full time

    Job SummaryJPMorgan Equities South Africa is a registered broker on the Johannesburg Stock Exchange and our LOBs comprise cash equities; Index Forward Trading; EDG; Prime Finance; and Delta 1.We have a position within the Corporate Investment Banking (CIB) Equity Markets Operations team for a dynamic individual who is willing to contribute by adding value to...

  • Trade Lifecycle Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa JPMorgan Chase Bank, N.A. Full time

    JPMorgan Equities South Africa is a registered broker on the Johannesburg Stock Exchange and South African Futures Exchange and our LOBs comprise cash equities; EDG; Prime Finance; and Delta 1. We have a position within the Corporate Investment Banking (CIB) Equity Markets Operations team for a dynamic individual who is willing to contribute by adding value...

  • Senior Estimator

    2 weeks ago

    Johannesburg, Gauteng, South Africa John Wood Group Full time

    Prepares, reviews, and submits accurate estimates of how much it will cost to provide a client or potential client with services. This ensures accurate budgeting and planning can take place, supports the robust control of projects throughout their lifecycle to ensure the project can be delivered profitably.Responsible for the development of project estimates...

  • IT Asset Coordinator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Telebest Full time

    Our client has an opportunity available for an IT Asset Coordinator.Requirements:4 years' experience in an IT Service Desk or Call Centre role, preferably in the telecommunications space, of which 2 years' experience must be within an ITIL aligned asset managed environment.Matric,Business intelligence certificate.Relevant IT Diploma or Degree would be...

  • Controller - Asset Portfolio

    2 weeks ago

    Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    ITAM Portfolio Controller TasksThis position is responsible for managing the tactical and operational implementation and control of the ITAM Portfolio Framework to deliver on the IS StrategyThe scope includes: Hardware Asset Management (HAM), Software Asset Management (SAM) including Software Licensing Management, and the IS Warehouse function (Central &...

  • Contracts Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Altek Solutions Full time

    POSITION INFO:Key Responsibilities: Contract Administration: Effectively handle all aspects of contract administration to ensure compliance and adherence to project requirements. Project Schedule Management: Plan, organize, and maintain project schedules for efficient production, ensuring timely project completion. Subcontractor Management: Oversee and...