Controller - Asset Portfolio

2 weeks ago

Johannesburg, Gauteng, South Africa MTN Nigeria Full time

ITAM Portfolio Controller Tasks
This position is responsible for
managing the tactical and operational implementation and control of the ITAM Portfolio Framework to deliver on the IS Strategy

The scope includes:

Hardware Asset Management (HAM), Software Asset Management (SAM) including Software Licensing Management, and the IS Warehouse function (Central & Regional).

Management of commercial risk relevant to IT assets

Tactical

  • Responsible for the asset lifecycle tool including:
  • Change Management
  • Updating of specifications, models and standards as per the ITAB revisions
  • Supervisor/Administrator
  • Interface with IS functions and Shared Service to delivered IT asset management (e.g. Capitalization)
  • Management Reporting and Actions
  • Liaise, analyse and report on tactical ITAM Portfolio activities
  • KPI/KPA dashboard consolidation and reporting
  • Consolidate and prepare analysis presentations and KPI reports
  • Perform Adhoc requests data collation and analysis for presentation purposes
  • Coordinate Governance & Compliance
  • Includes incontract governance
  • Refining best practice ITAM Portfolio management processes, systems and frameworks for ongoing delivery
  • Maintaining ITAM Portfolio/licensing, governance policies, including administration, processes, contract terms and conditions (With regard to deliverables, principles, processes, procedures etc)
  • Ensuring implementation & adherence of proper ITAM Portfolio contractual and licensing contract processes and practices
  • Tactical delivery and monitoring operational compliance to the IS ITAM Portfolio Strategy and alignment with:
  • IS Commercial Strategy and Framework
  • IS Enterprise Architecture strategy, roadmaps and ITAB standards
  • IS Applications strategy and roadmap
  • The IS Service Management Strategy and Framework
  • The IS Infrastructure Strategy and roadmap
  • Control the operational management of maintaining, and updating the policies and procedures for effective asset lifecycle management (acquisition, deployment, utilization, deinstallation and reallocation) of ITAM assets
  • Work closely with MTN Finance, IS Architecture Group, Technology Domain Managers, Operations & Delivery and Procurement to:
  • Ensure asset acquisition, tracking, utilization, and de-installation (reclamation) processes are communicated, implemented and complied with
  • Maintain process interfaces that support budgeting process, RFI/RFPs, capital expense requests, compliance to standards, input from projects, etc.
  • Define metrics, gather data, and report effectiveness of ITAM and Software License Management processes
  • Advise on the Refinement and Prioritisation of Strategic ITAM Options
  • Provide liaison and advice on ITAM related commercial issues and for resolving ITAM related commercial problems attached to vendor contracts
  • Coordinate knowledge on all Software Asset Management aspects of contracts
  • Coordinate input into the ITAM and Software Licensing component of RFI/RFP lifecycle and process
Identify and coordinate opportunities to optimize unused or partially used IT assets to achieve full efficiency and ROI from company assets

Manage ITAM Operationalisation (Both Hardware & Software Asset Management)

  • Control, coordinate and track an accurate inventory of all IT assets throughout the lifecycle.

Assets include but not limited to:

  • Copies of software licenses, warranties, and maintenance agreements
  • All software and hardware serial numbers, asset tags, locations, etc.
  • All costs associated with asset and maintenance/support
  • Control all phases of the Hardware and Software Asset Data Management process (acquisition, change, maintenance, upgrade, decommission, and disposal) to manage asset lifecycles
  • Control and coordinate the reconciliation, audits and validation of licenses and maintenance contracts against installed asset base and software library
  • Work closely with IS Compliance to support audit processes
  • Coordinate to ensure accuracy and timeliness of data and asset reporting to stakeholders
  • Vendor relationship liaison and management of ITAM portfolio including monthly and quarterly meetings, performance, previous escalations and issue resolution.
  • Report on Asset Inventory information of current assets and licenses, and advise on consolidation of contracts to give effect to greater discounts & service levels

Coordinate IS Warehouse Function

  • Coordinate and ensure a professional IS Asset Warehouse lifecycle process and facility, both centrally and regionally
  • Ensure that compliance to policies, processes, procedures and standards is maintained
  • This includes all IS enterprise wide hardware & infrastructure assets, all Includes Operating Systems, Applications, Tools, Licenses, COTS, Bespoke Development and Databases and the Software library
  • Coordinate equipment delivery, returns, relocations, transfers and retirement, compliance, reporting, issues & escalations

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