Senior Principal Programme Manager

1 month ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Coordinates all aspects of a product or service offering project for a client, from inception to installation.

Installations may involve acceptance of capitalized equipment or enterprise software systems, or system integration or consulting projects/engagements.

May work at client site from time to time.

Typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams.

Project is typically focused on the delivery of new or enhanced products to the improvement of customer satisfaction through the use of technology.

Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests.

Typically oversees schedules and budgets to ensure goal attainment.

This job manages specific projects that have a distinct beginning and end.

Working at NTT

The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client's support operations).

Key Roles and Responsibilities:

  • Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
  • Engage with stakeholders to deliver projects from original concept through final implementation
  • Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
  • Ensure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manage the delivery of the project/programme, including rigorous scope control and change management
  • Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
  • Documentation and management of risks and issues
  • Ensuring clear and concise communications to all stakeholders
  • Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
  • Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
  • Coordinate activities of the project teams through task delegation, resource assignment and programme management

Knowledge, Skills, and Attributes:

  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent client-centricity skills and ability to work at client sites
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Excellent written and verbal communication skills
  • Excellent team-building skills and ability to work in high-pressure environments
  • Ability to manage urgent and complex tasks simultaneously
  • Good business acumen and commercial skills
  • Passionate, strong initiative, self-driven with a commitment to succeed
  • Good influencing ability whilst taking a collaborative approach
  • Decisive with good attention to detail ability
  • Ability to promote project services to both internal stakeholders and external clients
  • Competent in project change management


Academic Qualifications and Certifications:

  • Project Management degree or equivalent with a moderate level of related experience
  • Relevant project management certifications preferably PMP
  • ITIL certification is preferable

Required Experience:

  • Demonstrated moderate level project management experience preferably in a multinational professional services environment
  • Proven client engagement experience
  • Demonstrated understanding of the project life cycle
  • Demonstrated competency in project change management
  • Proven experience managing expectations when balancing alternatives against business and financial constraints

What will make you a good fit for the role?

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

  • Technical Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Programme Assistant G5

    2 weeks ago

    Johannesburg, Gauteng, South Africa World Food Programme Full time

    JOB PURPOSE The Programme Unit of the WFP Regional Office for Southern Africa supports WFP Country Offices in the region in developing the strategic orientation and technical capacity required to support national government counterparts in addressing underlying and structural causes of food insecurity and malnutrition. It consists of several teams with...

  • Principal Programmer Analyst

    2 weeks ago

    Johannesburg, Gauteng, South Africa Thermo Fisher Scientific Full time

    Principal Programmer - Home-based/Flex, EMEA - £/€10,000 Joining Bonus:We are vital links between an idea for a new medicine and the people who need it.We are the people of PPD clinical research services — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly...

  • Technical Programme Manager

    1 month ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Technical Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Technical Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Technical Programme Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Senior Principal Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT DATA Full time

    Job Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...

  • Senior Principal Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    JOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...

  • Senior IT Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa LRI Invest S.A. Full time

    APEX FUND SERVICESIS CURRENTLY HIRINGSenior Project Manager /ProgrammeManagerCorporate Title:VP3Location:ZA [Johannesburg or Cape Town]The Role:Please not we have two vacancies available which will have slightly different responsibilities, as outlined below: Role 1 The role of the Senior Project Manager / Programme Manager will be responsible for managing...

  • Environment Principal

    2 weeks ago

    Johannesburg, Gauteng, South Africa Glencore Full time

    Job highlights Be Part of a Growing Team Johannesburg, South Africa Work with leaders in your fieldJob ID ECSA1Closing date 13/09/2023Last Updated 23/08/2023***Environment PrincipalGlencore CopperJohannesburg, South AfricaGlencore Copper is seeking a global Environment Principal to provide functional support and expertise to the Copper Portfolio to be based...

  • Senior Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Main Purpose of the job:To lead and oversee the implementation of all project activities within the allocated geographical area/sub-district.Location:Ekurhuleni East and Ekurhuleni SouthKey performance areas: Coordinate and manage the implementation of the Wits RHI Gophelega strategy within the supported Subdistrict/region. Prioritize the implementation of...

  • Senior Programme Administrator

    2 weeks ago

    Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe Senior...

  • Principal

    2 weeks ago

    Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time

    **Company Description NB This role can be based in South Africa, UK or Australia.**With headquarters in London, UK, and operations located throughout the world, Anglo American is truly global. We employ more than 60,000 colleagues worldwide and run mining operations across Southern Africa, North and South America and Australia. Within Anglo American, Group...

  • Programme Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Allan Gray Orbis Foundation Full time

    Purpose of Role:To direct and oversee the Allan Gray Makers Business advisory services, which aims to support technical businesses for sustainable growth and increased employment opportunities for others by providing access to industry mentors, business coaches, finance & marketing experts, shared business services and spaces, access to networks, community...

  • Programme Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Allan and Gill Gray Philanthropy Full time

    Purpose of Role:To direct and oversee the Allan Gray Makers Business advisory services, which aims to support technical businesses for sustainable growth and increased employment opportunities for others by providing access to industry mentors, business coaches, finance & marketing experts, shared business services and spaces, access to networks, community...

  • Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa TalentLink Full time

    Oversee end-to-end logístical arrangements for programmes including materials, scheduling, faculty, venues etc. Ensure that the correct programme content is loaded onto systems and that it is at an acceptable academic standard Ensure that relevant health and safety measures are in place for programmes Verify that all required delegate information is...

  • Programme Lead

    2 weeks ago

    Johannesburg, Gauteng, South Africa Crayon Full time

    How you'll roleAs the Programme Lead, you will oversee and manage the operations of a cohort of existing schools. This includes driving usage and ensuring targets are met, rollover facilitation, facilitator management, timetable support, implementation management, quality control, funding commitment negotiations and district relationships. What you'll...

  • Preschool Principal

    2 weeks ago

    Johannesburg, Gauteng, South Africa Green Marble Recruitment Consultants Full time

    Gauteng, JHB - Northern Suburbs**R R 35000 Monthly Cost To Company (Medical Aid and Discounted rates, Market related)Are you an Educator that has been in a Principal/Deputy Principal position (Pre/Primary School) searching for an exciting new opportunity? My client has a position available in one of their branches based in Sandton for a commercial savvy...

  • Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Network Contracting Full time

    Are you a Programme Manager looking for new opportunityTHE JOB AT A GLANCEAs the Programme Manager, you will be responsible for the coordination and management of programmes and change initiatives to achieve beneficial change. You must have expertise in additional services required by programmes, such as portfolio management, supporting change management,...