Retail Operations Specialist

1 month ago

Johannesburg, Gauteng, South Africa Philip Morris International Full time

Join us as a Brand Retail Executive at Philip Morris International (PMI) and contribute to our innovative mission of achieving a smoke-free future.

At PMI, we are reshaping our business to make a positive difference, and this is your opportunity to play a significant role and foster progress.

As a Brand Retail Executive, you will play a vital part of our mission to redefine the retail experience at PMI.

You'll be at the forefront of ensuring that every interaction with our brand, from boutique stores to pop-ups, reflects our global standards of excellence.

Bring your strong administrative prowess, exceptional reporting skills, and flair for negotiation to the table as you collaborate with diverse collaborators.

It's an opportunity to make a real impact in a fast-paced, dynamic environment where your contributions matter.
Your 'day-to-day'

  • Ensure adherence to global PMI standards across all retail touchpoints, including stores, kiosks, and pop-ups.
  • Foster effective communication with operators and agencies regarding store activities, promoting adherence to brand standards.
  • Assist Brand Retail Sales Experts with normalization activities to enhance the brand experience and set-up.
  • Participate in negotiations for new touchpoints, both conventional and unconventional, to expand our retail presence.
  • Develop close collaboration with various teams, including Commercial Planning, Marketing, and Digital, to ensure the smooth execution of activities.
  • Provide insights and support consumer experience initiatives to address gaps and opportunities.
  • Collaborate with Commercial Operations Development to ensure proper training for staff across touchpoints.
  • Oversee budget and cost-related activities for brand retail expenses, ensuring alignment with financial objectives.
Who we're looking for

  • Bachelor's degree in business, Commerce, Marketing, or Supply Chain preferred
  • You will 3-5 years of experience in senior retail or marketing roles within the retail or FMCG environment
  • You are proficiency in MS Office tools with advanced MS Excel skills
  • You have excellent communication skills both verbal and written
  • You have the ability to establish links with individuals across different levels of the organisation
  • You have strong analytical thinking and prioritization skills, with a focus on attention to detail
  • You willingness to travel as needed
  • A valid driver's license is preferredIn addition to these specific responsibilities and requirements, we are looking for a candidate who demonstrates a strong work ethic, the ability to manage multiple projects and meet deadlines with ease, and a positive attitude in high-stress situations. We value proactive thinking, crisis leadership skills, and the ability to work effectively within a team or take a leadership role when required.

At PMI, we believe that the key to our success lies in the behaviors and capabilities demonstrated by our employees.

Joining our team means embracing the opportunity to shape your own future, as well as ours. We empower our employees to take calculated risks, experiment with new approaches, and explore uncharted territories.

Our culture is built on inclusivity and diversity, fostering an environment that values and respects the unique contributions of every individual.

When you join us, you will have the chance to collaborate with some of the most accomplished professionals worldwide. With our expansive global business, there are countless avenues for personal and professional development.

Most importantly, by becoming part of PMI, you will play a role in fulfilling our promise to society:
creating a smoke-free future.

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