Retail Operations Administrator
2 weeks ago
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968,
SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
Retail Operations Administrator at
SPITZ in Bryanston, Johannesburg.
The purpose of the role is to administer, coordinate and run training for the Business Unit (BU) as per the annual training plan and the operational requirements.
Line Manager:
Senior Retail Operations Administrator
Job Specification:
Key Performance Areas:
Management of Payroll administration across all retail brands, including commission and incentive management, in particular the STAR STATUS programme.
- Create and manage workflows. Ensure workflow reports are consistently managed and workflows are approved, rejected timeously
- Comparison report checking in order to approved CATS inputs
- CATS approvals to be done within the required time frame
- Check variance report and rectify all out of line issues prior to cut off
- Prepare and send out overtime and hours worked spreadsheets monthly for approval by RM's
- Star Status spreadsheets updated monthly and sent to OPS executives for approval
Management and compilation of retail operations monthly and quarterly reports, including store monthly budgets, for the Retail Management team:
- Send store budgets to Operations Executive before the 20th of every month for finance to load on BI and SAP.
- Ensure that all incentive reports are submitted on time for approval
- Compiling accurate information and ensuring that reports are sent to the relevant stakeholders on time
Store staff uniform management:
- Ensure suppliers (uniform and name badges) accounts are up to date and that all quotes / invoices received are approved and signed off and sent to finance for payment
- Compile uniform spreadsheet and place orders with Marion Reed once approved
General Administration and event co-ordination:
- All flights and accommodation bookings are to be done as per request and timeously within the most cost effective bookings made. All cancellations and missed flights to be reported.
- Distribution of well written standing instruction letters
- Distribution of admin materials to stores on time and in the most cost effective manner
- Follow up on reports of materials / manuals not being received where necessary, and make arrangements to ensure the materials are received
- Excellent delivery of ad hoc projects with a project plan to support the delivery
- Booking of venue
- Arrange lunch if needed
- Booking of accommodation if needed
- Ensuring successful event through consistent follow up and liaising with the relevant stakeholders
Provide support to stores:
- Ensure all payroll queries are attended to and resolved timeously or escalated for resolution where necessary
- Coaching stores in order to ensure that payroll processes are clear
Experience:
- 3 to 5 years administrative experience
Qualifications:
- Matric/Grade 12/NQF
- Relevant business/retail qualification
Competencies:
- Attention to detail
- Meeting deadlines
- Keeping commitments
- Maintaining Productivity
- Planning & Organising
- Thinking Analytically
- Interpreting Data
- Articulating information
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