Industry Leader

4 weeks ago

Johannesburg, Gauteng, South Africa Marsh Full time

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

MARSH is seeking candidates for the following position to be based in the Sandton office:

INDUSTRY LEADER - RISK MANAGEMENT PRACTICE, AFRICA

What can you expect?

  • To lead, develop and drive the Industry Practice (as defined) proposition and growth plans across the Africa business, aligned to the Risk Management segment.
  • Drive consistent revenue growth.
  • Ensure retention and increase product / service penetration to existing clients.
  • Support colleague's understanding of their client's businesses and lead delivery across the firm.
  • Positively challenge client service teams to drive innovation and improvement.
  • Set the vision for the industry practice and lead/motivate practice colleagues to optimise its potential.

What is in it for you?

  • An international well-established company with a strong brand and strong results to match
  • Opportunity to make the difference and to work on both local and regional projects
  • Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities
  • Stable employment and hybrid working model (3 compulsory days on-site)

We will count on you to:

  • Client Service Revenue (CSR) Growth – deliver Marsh CSR growth for the practice.
  • Value Proposition – develop, communicate and promote internally and externally the core Industry Practice value proposition supported by our internal client engagement framework.
  • Strategic Plan – Maintain a current 1 to 3 year Industry Practice strategy plan.
  • People – support, develop and enable colleagues to become a trusted advisor to clients, and to deliver the firm.
  • Collateral / Thought Leadership – deliver a suite of collateral (i.e. Thought Leadership, Advisers, Newsletters etc.) through a defined annual marketing plan supported by marketing campaigns and client events / roundtables.
  • ProductInnovation - Develop industry-specific product suite and consider new product innovations based on emerging client needs.
  • Leverage into all Client Segments - Ensure the industry proposition is refined for each client segment, aligned to the Specialties, Advisory, and Employee Benefits practices, and fulfilled in collaboration with them.
  • Performance Monitoring – Support the maintenance of performance market intelligence and metrics to track proposition development, market share, benchmarking, defensive and new business activity, client and sector issues and financial performance.
  • International - Ensure linkage and alignment with Marsh / MMC international industry leadership / proposition.
  • Networking & Reputation Building – build external practice profile by targeting influential sector associations / bodies, consultants, law firms etc.
  • Insurers – build knowledge of insurer industry propositions and how they can support Marsh strategy.
  • Values - Lead by example the expected values and behaviours as defined in the Great Good and set a benchmark collaboration and best practice across the business.
  • Industry Leadership – lead from the front with client and sales teams when deploying industry capability and knowledge in support of retention and growth.
  • Coaching - Support, coach and/or mentor practice members in their learning and development; especially more junior colleagues.
  • Industry Communities – build and develop a colleague community around industry comprising core practitioner and leadership stakeholders including client management, sales, claims and product line expertise.
  • Client Relationship Leadership (CRL) – adhere to specific CRL role definition and expectations when acting as a CRL for personal client / prospect portfolio.
  • Sales & Retention:
    • Proactively support client teams with industry capability and knowledge as part of account planning, client engagement, At Risk and stewardship activities.
    • Through industry colleague communities, regional / office leadership and At Risk MI ensure colleagues know how to access industry knowledge and leadership intervention.
  • Consistent engagement - with segment (leadership, client and sales) stakeholders, client engagement activity, RFP planning, IMPACT development.

What you need to have:

  • Bachelor's degree essential, with Masters or postgraduate qualification
  • 10 years' of experience in the light manufacturing, CMT or automotive industry.
  • Executive leader level experience, including managing a P&L.
  • Revenue / profit growth track record.
  • Experience of crafting and executing on divisional strategy.
  • Industry body experience and involvement advantageous.

What makes you stand out:

  • An inquisitive mind that is not afraid to question current ways of thinking
  • Coming up with creative solutions to business problems
  • Excellent communication and business partnering skills

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

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