Customer Support Team Leader

Maximise productivity & supervision within the Debtors team. Minimising the need for handover accounts. Team leaders will be specialised in different aspects of the debt collection department and supervise that team in line with this specialisation.Key Result Areas:Debtors Control Maintenance Receives documentation from relevant departments and journalism...

Technical Team Leader - Job Summary:The Team Leader will help execute the following, but not limited to, employee performance management, training & development, and reporting. He/she will also be responsible for effectively and efficiently completing all projects and tasks through effective project and stakeholder management.Accountabilities:Leadership To...

CUSTOMER CARE TEAM LEADER: Ciazcon Consulting Published June 3, 2024 Location Johannesburg, South Africa Category Administration / Front Desk / PA / Secretary Job Type FulltimeDescription:Currently we are searching for a Customer Care Team Leader for Johannesburg, South Africa.Responsibilities of this Post: Overseeing and managing team members effectively....

Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure...

Job AdvertAt Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised.We're on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you'll work on an exciting international campaign.We...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service...

Requirements:Matric and a relevant tertiary qualification, preferably with a leadership component.Minimum 2 years of experience as a Team Leader/Supervisor in a bank call centre.Key Responsibilities:Ensure team addresses customer needs effectively.Encourage team to take ownership of customer requests and provide prompt responses.Implement controls to...

Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and...

About UsIGS is a specialist in global on-site solutions with extensive shop production capabilities. Our Technology Research Center helps the world's leading energy, power, and industrial companies solve their most critical surface engineering-related problems, improve coating and welding techniques, and evaluate material performance.Position Title &...

Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficienciesEngage with the customers in a professional way as specified in the service standards and ensure...

We are looking for a call centre customer care team leader/supervisor to join and leader a team of customer care agents for our client Navex.Salary: R12 000,00 - R13 000,00 per monthAbility to commute/relocate: Johannesburg, Gauteng 2193: Reliably commute or planning to relocate before starting work (required)Experience:Call Centre Customer Care: 1 year...

Location: Johannesburg, South AfricaDUTIES AND RESPONSIBILITIES Ensures that the team attend to customers, understand what matters to the customer and delivers against those requests, Ensures that the team takes ownership of every customer need and provides the customer with a speedy response or facilitates the completion of the customer request. Ensures...

We are currently seeking a well experienced Team Leader to manage a team of Customer Service Consultants based in one of our call centers.If you are passionate about team work and building individuals than this position is for you.Job description: Managing a team of Customer Service Consultants Ensuring consultants meet their KPIs Provides encouragement to...

Team Leader Agents, GautengWhat you will be doing People Management Coaches the team in order to ensure quality of delivery meets the appropriate standard Measures and manages the team to ensure outofline situations are immediately addressed Communicates information in a timely, accurate and understood manner to all team members Ensure that all Human...

Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflowAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure...

Are you an enthusiastic and motivated individual with excellent communication skills? Are you looking for an opportunity to lead and inspire a team? We have an exciting opportunity for a Team Leader to oversee our High School Representatives. Join us and make a positive impact on the lives of high school studentsResponsibilities: Lead and manage a team of...

Position Title: CXG Team Leader - RosebankJob Role: Inbound and Outbound Multi-Channel Customer Care / Technical SupportDepartment: Contact CentreDivision: Customer ExperienceSection: OCX (On Demand Customer Experience)Employment Status: Full TimeShift Work: ApplicableIMMEDIATE SUPERVISOR:Customer Experience Team Leader (1st Level)Customer Experience Manager...

About our Client:Our client, a seasoned leader in financial wellness programs, specialises in empowering employees with effective money management skills. Research highlights the alarming impact of financial stress on performance and health, with it ranking alongside major life events like divorce. Through tailored financial literacy training, our client...

Job DescriptionDear Future, Team LeaderThe role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow.Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies Engage with the customers in a professional way as specified in the service standards and ensure...

Team Leader (JHB) Are you ready to take the next step in your career? The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a...