Call Center Team Leader

Call center agents /Customer service Agents are needed for Entry Jobs. should be well-spoken, Service driven and able to work under pressure.QualificationMatric / Equivalent Receiving incoming telephone calls from customers and/or delivers scripted or nonscripted messages to customers via telephone during designated hours at all levels with stakeholders...

Call Center ManagerSandton, JohannesburgSalary: R45,000-R60,000 CTCOur Client:A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and TechnologyAbout the role:Our client is now ready to take the next step by providing call center services to...

Job Overview: We are seeking a dedicated and customer-focused After-Hours Dental Call Center Representative to join our team. As an After-Hours Dental Call Center Representative, you will be responsible for handling incoming calls and booking appointments for our dental clinic outside of regular business hours. Your primary goal will be to provide...

Requisition & Talent Acquisition Consultant DetailsREQ Twanette CoetserClosing Date - 10 May 2024Cluster & Location Total Business Banking and Retail - Nedbank Contact Centre Newtown Junction, JohannesburgCareer StreamSalesLeadership PipelineManage OthersTeam LeaderJob PurposeTo manage and lead staff in a branch to meet service and sales objectives whilst...

Requisition & Talent Acquisition Consultant DetailsREQ Twanette CoetserClosing Date - 10 May 2024Cluster & Location Total Business Banking and Retail - Nedbank Contact Centre Newtown Junction, JohannesburgCareer StreamSalesLeadership PipelineManage OthersTeam LeaderJob PurposeTo manage and lead staff in a branch to meet service and sales objectives whilst...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls.Supporting call centre agents through...

Currently we are searching for a Call center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Hire, train, coach and lead call centre team as they provide services to our customers.Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Are you an experienced Call Center Manager seeking a new and exciting challenge? We have an exceptional opportunity for you to be a key player in a dynamic and innovative environment.Key Responsibilities: Lead and manage a highperforming call center team. Develop and implement effective strategies to enhance customer service operations. Drive continuous...

Managing, directing, and coaching a team of call center agents Ensure that the team follows the right procedures Meet the company's goals, and provides high quality customer. Perform a range of administrative and management tasks, such as monitoring performance, scheduling, training, rewarding, and addressing issuesSalary: R10, R12,000.00 per monthAbility to...

Two years of experience as a Team Leader in a Finance Call Centre EnvironmentMatricWilling to work shiftsSalary: R17,500.00 per monthExperience: Team Leader in aFinance Call Centre Environment: 2 years (preferred)

Job DescriptionDear Future, Team LeaderThis role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Answer courteously inbound calls.Manage filing, mailing, correspondence and other management tasks.Respond to customer inquiries.Generate customer interest in the services or products offered by the company.Manage and update customer databases with...

Date:17 May 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont assist line section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 3 years plus experience in Management of Call Centres:Computer Literacy Telephone...

Date:2 Feb 2024Location: Emperors Palace, ZACompany:Peermont Global (Pty) LtdJob Purpose To manage the peermont assist line section and maintaining professional relationships with guests through ongoing excellent customer serviceQualifications MatricMinimum Requirements 3 years plus experience in Management of Call Centres:Computer Literacy Telephone...

Currently we are searching for a Call Center supervisor for Johannesburg, South Africa.Responsibilities of this Post:Develop objectives for the call center's day-to-day activities.Evaluate performance with key metrics (accuracy, call-waiting time etc.).Monitor and improve ordering, telephone handling and other procedures.Conduct effective resource planning...

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.Responsibilities of this Post:Provide product and service information to customers.Document all call information according to standard operating procedures.Research, identify, and resolve customer complaints using business tools and available customer data.Address and resolve...

Description Dear Future, Team Leader This role is responsible for the holistic management of the Client Services Departments for the MotoVantage Group across all insurance and non-insurance products. The Customer Services Team Leader position forms a pivotal role with regards to overall service delivery of MotoVantage Operations to clients, dealers and...

Call Centre Team Leader Support and monitor team performance Monday to Friday schedule with occasional weekend work for time off in return Required: Call Centre experience and strong communication skills Good telephone etiquette Ability to provide necessary support and guidance to team members Proficiency in MS tools, particularly Excel ...

​​​​​​​​​​​​​Join Our Team as a Call Centre Team Leader at a Reputable Company based in Rosebank!Support and monitor team performanceWork from 8 AM to 5 PM, Monday to Friday, with some weekend shifts available (with compensatory time off)Required experience in Call Centre operationsExcellent communication, telephone, and...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...