Senior Sales Operations Specialist
3 weeks ago
ABOUT THE ROLE
As the Senior Sales Operations Specialist, you will leverage your extensive technical background and profound understanding of the tech stack functionality to drive excellence in Salesforce system management and optimization. You will play a critical role in building relationships with the senior revenue leaders and driving forward initiatives that will help us unlock revenue through our systems and automation.
PRIMARY RESPONSIBILITIES
You have a very strong technical background and an equally strong understanding of the tech stack functionalityStrong competency with Salesforce automations, including building flows and formula fieldsEnsure all Salesforce updates move from development through staging to production seamlessly through automationIn-depth General administration skills (User Management, Permission Sets, Roles, Profiles, Permission Sets, Sharing Rules)Managing Salesforce Users, the Sharing Model, and 3rd party packagesCollaborating with the Executive Committee to define priorities, determine enhancement complexity, and plan Sand's Salesforce RoadmapPartner with Senior Sales leadership to drive market + segment specific analyses to uncover insightParticipate in quarterly and annual business planning for the Sales teamsUnderstand and drive best practices of declarative developmentDeliver Salesforce training and providing end-user supportBuild custom reports and dashboardsTrack Cases (tickets) created by end users requesting support and enhancementsAppExchange Package installation & setup (general understanding of process and concepts)-
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