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Support Office Clerk

4 months ago

Johannesburg, South Africa Adzuna ZA B C2 Full time
Key Responsibilities:
  • Owner's Pack Preparation: Collate monthly Owners Pack and invoices, and distribute to owners via email.
  • Tenant Statements: Assist in preparing tenant statements for hand delivery.
  • Deposit Refunds: Prepare and obtain required documents for deposit refunds.
  • Tenant Correspondence: Prepare correspondence to tenants.
  • Building Creditors: Prepare payments for building creditors.
  • Manual Charges: Raise manual charges to tenant accounts.
  • System Updates: Update notices to relevant systems.
  • Financial Queries: Prepare rent-roll and owner statement queries for the Portfolio Manager.
  • Building Inspections: Distribute and follow up on monthly building inspections.
  • Vacancy Schedule: Update and maintain the vacancy schedule.
  • Deposit Transfers: Prepare documents for deposit transfers.
  • TPN Listings: List bad payers and ex-tenants on TPN monthly.
  • Tenant Onboarding: Load new tenants into the relevant system.
  • Electricity Vouchers: Create and check electricity voucher sales monthly to identify breached or tampered meters.
  • Owner Statements: Collate owner statements for M-files.
  • Payment Allocation: Allocate identified payments and journals.
  • Parking List: Update the parking list in the system.
  • Tenant Queries: Assist with tenant queries.
  • Detail Orientation: Maintain attention to detail in all tasks.
  • Communication: Demonstrate good communication skills, especially in English.
  • Work Under Pressure: Ability to work efficiently under pressure.
  • Administrative Skills: Strong administrative skills and proficiency in English.
Requirements:
  • Minimum of 2 years of experience in a similar role within residential property management.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in property management software (MDA / MRI) and Microsoft Office Suite.
  • Attention to detail and a high degree of accuracy.
  • Ability to work independently and as part of a team.
  • A valid drivers license and reliable transportation is a plus.