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Journey Specialist
4 months ago
- Matric certificate with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality is advantageous.
- 4-5 years of Senior experience in handling customer relationships and developing & promoting products and building journeys in the inbound travel industry.
- In-depth knowledge of Southern Africa & East Africa
- Personal or educational travel experience in the above areas is advantageous.
- Computer Literate (Microsoft Office: Outlook, Teams, Excel, and Word)
- Proven English literacy.
- Working knowledge of TourPlan and WETU or similar booking/operating systems.
- Excellent attention to detail.
- Dynamic, detail-orientated, organized, and excellent communication skills
- Remain steady in a busy environment and consistent with output, task driven
- Ability to problem solve without compromising accuracy and prioritize changes.
- Driven to offer high-quality service levels, strong time management
- Highly detailed product knowledge vital for speed in presenting alternatives
- Strong financial skills, self-starter with a high integrity level and ethical conduct