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Credit Controller/ Debt Collector

2 months ago

Roodepoort, South Africa Adzuna ZA B C2 Full time
Requirements:

  1. National Senior Certificate (Matric)
  2. Credit Control qualification advantageous
  3. Must have dealt with health specialist as clients in calling them for debt collection
  4. To maintain, control and manage the Age Analysis of the companys clients
  5. To control the relevant debtors books in such a way as to keep debtors days to a minimum.
  6. Medical billing experience and/or medical aid experience, including regulatory medical codes and billing
  7. Must have experience with one of these softwares: Medemass
  8. Elixir
  9. Vericlaim
  10. Healthbridge
  11. GoodX
  12. Implement credit control procedures for specialist doctors and Allied Professionals in accordance with our credit control/debt collection policy
  13. Experience in collecting payments for specialist patient accounts with medical aids, with proficiency in at least four of the following specialties: Surgeon, Gynaecologist, Paediatrics, Urology, Physiotherapy, General Practitioner (GP), Physician and Psychiatry
  14. Follow up with medical aids to ensure prompt payment of outstanding claims
  15. Apply any necessary fixes or adjustments to claims
  16. Monitor and follow up on claims related to Prescribed Minimum Benefits (PMB), providing relevant documentation as required
  17. Collect payments directly from patients for accounts where they are liable
  18. Perform daily reconciliation of Electronic Remittance Advice (ERA) and bank statements
  19. Obtain and input manual Remittance Advices (RAs)
  20. Resolve rejections from medical aids and upfront claim rejections
  21. Submit paper claims when electronic submission is not possible
  22. Provide timely responses to inquiries from both medical practices and patients
  23. Follow the handover process once the collection process is completed
  24. Perform any additional duties as requested by supervisors and management