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Internal Sales Assistant

3 months ago

Centurion, South Africa Adzuna ZA B C2 Full time
The Inside Sales Assistant will be instrumental in developing stronger business relationships with existing customers through frequent nurturing activities and maintain a database of prospective customers for future direct B2B Marketing or Sales Engagement by the Business Development Executive within the designated Territory.

Responsibilities:
  • Assist the BDE to achieve Targets and Increase Sales Revenue within Territory
  • Developing New Leads through Prospecting and Cold Calling Activities
  • Qualification of all inbound Marketing ( MQL ) Webinar / Seminar
  • Qualification of all Sales Leads ( SQL )
  • Updating of all Leads created in Sales CRM, conversion of Leads to Opportunities
  • Follow-up and handling of all inbound customer calls or email enquiries
  • Updating of all Customer records in CRM in joint effort with the Business Development Executive
  • Creation of all Sales Quotes, Payment Notices directly or via the Sales Administrative Assistant
  • Updating and creation of Sales Opportunities in CRM in joint effort with BDE
  • Current Forecasting
  • Sales Pipeline
  • Liaise with Accounts Department and Technical Teams Post Sales Delivery and Implementations
  • Territory Research and Market Segmentation Potential and Existing Customers
  • Territory Research and Market Segmentation Potential and Existing Customers
  • Align with and Support Marketing and Sales Plans Actioning Marketing and Sales Campaigns
  • Improve relevant Product knowledge by participating in eLearning or Group Coaching Sessions
  • Follow up on all outstanding, Documentation or Payments - Orders received or Delivered
  • Set up Meeting Appointments for the BDEs at Prospective Customers
  • Liaise and Co-Ordinate with Technical Team on Demo Preparations & Technical Meetings
  • Perform all general related administrative duties as required

Position Requirements:
Formal Education & Certification
  • Matric - requires standard mathematics

Knowledge & Experience
  • 1 years working experience in a manufacturing/engineering environment
  • Cold calling
  • Assisting a BDE to reach monthly sales targets

Personal Attributes
  • Excellent customer service
  • Strong communication skills
  • Time Management
  • Confidence
  • Comfortable with telecommunications