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Groups & Incentives Specialist

4 months ago

Sandton, South Africa Adzuna ZA B C2 Full time
Candidate requirements:
  • Must have at least 3 years Touring groups specific experience
  • Communication skills and an excellent command of the English language (spoken and written)
  • Time & desk management including working in an orderly focused manner
  • The ability to work under pressure and show initiative
  • Attention to detail
  • Excellent negotiation skills
  • Elaborating in writing explanations or descriptions
  • Exceptionally customer focused
  • Must be computer literate and have an in-depth knowledge of Word and Excel
  • Must have a calm and professional manner of servicing agents/guests
  • An independent, curious, and "can do it" nature
  • Must have at least 3 years Touring groups specific experience
  • Good understanding of delivering excellent service to agents/guests
  • An in-depth knowledge of Tourplan or a similar booking system
  • An in-depth geographical, logistical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya required
  • Additional experience in Namibia, Kenya, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique advantageous
  • A willingness and aptitude to learn
Live-out position, remote working with 1 day a week in the office required. 8 weeks in the office paid training will be provided.