General Office Administrator position in Kramerville, JHB.
5 days ago
Our client is looking for an Office Administrator to join their team and provide administrative support and general administration.
Responsibilities (Not limited to):
Administrative functions -
Daily sales analysis completed, discounts and errors investigated, followed up and corrected/reasons provided and
report submitted daily to management
New account applications verified and risks assessed with feedback provided
o Ensure correct documentation received
o Reference checks completed to standard
o Sales manager to sign off before submission to the accounts department
Book order wish lists created and distributed monthly
Book orders captured and invoiced to standard and according to deadlines
Ensure accurate debit/credit completed for re-distributed books
Bi-annual collation and updating of customer records on the pastel system and distribution of customer lists to the sales area
managers
Consolidate and file monthly petrol slips, paired with statements flag abnormal/excessive use
Daily, weekly, and monthly reports collated and distributed as required and per deadlines
Assist with walk-in customers, incoming calls, and payments as needed
Assist with placing orders as needed
Follow up on orders and back-orders
Ensure stock checks and reserves are completed as per company standards
Interactions with visitors, incoming calls, and internal employees handled professionally in line with customer service
expectations and according to policies and procedures
Tradehaus invites sent to clients as per deadlines
Tradehaus weekly list sent to marketing
General office administration and filing kept organised and up to date
Assist in coordinating meetings with agenda setting and preparing packs before & distributing documents/minutes after
Maintain sales files and records and ensure all filing and storage areas are organised and maintained according to
standards
Ensure attention to detail and accuracy in all tasks completed
Showroom and Sales support -
General administrative support and ad hoc duties as required
Support in the showroom and to the Sales team as and when required
Act as reception relief as needed
Ad hoc as per role and business requirements -
The brand and image reflected as per company standards
Showrooms supported as required
Policies and procedures are adhered to and the companys interests represented
All business activities supported
Excellent customer service provided
Professional personal conduct maintained
Loyal and diligent to the company
Initiative demonstrated, and new ideas generated
No disclosure of any business information or confidential conversations which can be harmful to the company and the
customers
All other duties as may reasonably be required
Requirements:
National Senior Certificate
Business administration or equivalent tertiary qualification
Drivers License, Own transport
Languages; Fluent in English and one other SA language
5 years of experience in office administration in a sales environment
MS Office, Advanced Excel, General administrative duties, Report generating, Database/Records Management, Able to process
New account applications
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