Sales Consultant
5 months ago
**Salary**:
- 18000 + Commission
**Description**:
- Our client is looking for an experienced Sales Consultant to join their team. This job is on the road but offices are based in Kramerville JHB.
- Duties/Responsibilities (not limited to):
- Visit customers according to the contact plan and sell merchandise
- KPIs are met according to targets
- Weekly call reports provided
- Customer needs identified
- Advice provided on the appropriate selection, price, and care of products
- Orders taken and referred to Sales Administrators
- Replacement items offered on discontinued ranges or out-of-stock items
- Samples and product ranges demonstrated and orders taken
- Excellent product knowledge demonstrated
- Special import ranges and additional products promoted and sold
- New products, specials, and promotions highlighted
- Sample books and partnership programmes sold
- Sample books updated and discontinued ranges removed
- Customer accounts opened according to policy
- Policies and procedures are followed
- Budget set in collaboration with Sales/ Area Manager
- Weekly sales meetings attended
- Weekly reports submitted (sales, market, and competitor activity)
Develop new business
- Sales leads identified and contact made
- Industry-related exhibitions and workshops attended
- Customer needs were identified and the Sales/ Area Manager informed
- Samples and product ranges demonstrated
- Client base increased
- Awareness of company brand increased
Build productive relationships with customers
- Manage back-order list
- Issues and queries dealt with promptly and courteously
- Regular feedback on queries and delivery dates provided
- Operational problems flagged with the Sales/ Area Manager
- Complaints managed and flagged with the Sales/ Area Manager
- Customer expectations met
- Feedback on special orders collected and Sales/ Area Manager informed
Finance
- Support payment collection
- Account queries resolved before the sale is processed
- Payment queries resolved with Finance
- Payments followed up
- Accurate COD payments are taken
**Category**:
- Sales
**General Requirements**:
- National Senior Certificate
- Certificate or Diploma in sales and marketing is an advantage
- Driver’s License Code B
- Fluent in English and one other SA language (area dependent)
- 2 years of sales experience - retail or wholesale environment preferred
- Exposure to an interior design environment is an advantage
- Sales, Product Knowledge, Negotiation, Presentation Skills, Database Management, Market Research, Campaign
- Implementation, Branding, Public Relations & Publicity, Report Writing, MS Office
- Contactable references-
**Location**:
- Johannesburg
**Consultant**:
**Cara Styles
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