Associate Employee Benefits Consultant

2 weeks ago


Kempton Park, Gauteng, South Africa Monarch Human Resource Placements (Pty) Ltd Full time
Administration

  • Drafting and updating member benefit information packs
  • Drafting and updating of client in-house packs
  • Understanding of the client benefit structures and admin processes
  • Manage query escalations and resolution, of risk benefit claims and retirement fund claims
  • Manage Section 14 transfer processes until finalisation, with guidance from the Consultant
  • Updating of the company drive
  • Logging and updating of the relevant CRM system
  • May be required, as and when to assist with schedule queries
  • May be required, as and when to assist with risk benefit underwriting and claims, and retirement fund claims
  • May be required, as and when requested to assist with healthcare queries
  • New client installations
  • Benefit Revisions
  • Benefit Quotes and Rebrokes
  • Annual/Quarterly/Bi-Annually Benefit Statements
  • MANCO Pack preparations and minutes, to be approved by ConsultantMember and Client Engagement
  • May be required, as and when requested to conduct member induction sessions
  • Member queries relating to benefits with Consultant's guidance
  • Client queries relating to processes
  • Escalated query management and resolution
  • Benefit Statement distribution
  • May be required, as and when requested to assist with risk benefit underwriting
  • Member Communication


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