Accounts Receivable Supervisor

2 weeks ago

Cape Town, Western Cape, South Africa One&Only Cape Town Full time
Accounts Receivable Supervisor
(6864)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life.

With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.


Set in the vibrant heart of Cape Town's waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences.

The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations.

Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure.

This is not simply our job, it's our passion

Job Summary

Reporting to the Financial Controller, this role will be responsible for maintaining the Debtors Ledger; processing, reconciling and reporting on all debtor related transactions including travel agent commissions, internal discounts and refunds. This position will work closely with Front Office and Reservations.

Key Duties and Responsibilities

  • Preparing and posting daily bank deposit journals
  • Updating unallocated deposit and future credit tracking sheets daily
  • Reconciling deposits posted on PMS daily
  • Check and transfer City Ledger balances daily
  • Check credit limit reports daily and question inconsistencies
  • Review AR Aging daily and call for payment when due
  • Ensure Opera trial balance reconciles to Opera ledger reports and general ledger
  • Ensure Opera AR ledger balances to City Ledger balance in general ledger
  • Respond to international bank deposit notifications within 24 hours
  • Host weekly PM meetings and in the absence of the Financial Controller, the monthly credit meeting, highlighting areas of concern to Excom.
  • Report monthly on all outstanding Guest, Deposit and Accounts Receivable ledger balances
  • Review all credit limits and documentation on file annually
  • Ensure invoices and statements issued to travel agents reflect room rates in line with contractual agreements
  • Prepare and distribute travel agent statements and invoices monthly.
  • Financial internal clearing ensure that signed authorization form & supporting documents are submitted, check for reasonableness & accuracy of account allocation
  • Liaise closely with Front Office, Reservations, Groups & Events and F&B with regards to payments, ensuring that all PM / AR accounts are effectively managed and guests are invoiced accurately.
  • Manage the bad debt process, preparing the bad debt documentation for authorization, submission of documentation to & liaison with debt collectors.
  • Ensure commission calculations are accurate, commissions due are authorized and submitted monthly according to payment schedules / by due date.
  • Investigate and resolve any disputes or discrepancies in rates/ or charges/ or commissions in a timely manner and pass necessary rebates.
  • Processing intercompany recharges
  • Raising monthly invoices to the Body corporate for utilities
  • Raising ad hoc invoices as required for services rendered, rental etc.
  • Processing rebates and internal discounts relating to packages and complimentary transactions.
  • Provide for doubtful debts at month end
  • Complete balance sheet reconciliations monthly by the due date, ensure that all reconciliations have the required supporting documentation and reconciling items are followed up on and resolved before the next month end.
  • Maintain the Accounts Receivable ledger, striving to have no balances exceeding 60 days.
  • Process all commissionable agents' commission through "Pegasus" in a timely manner, according to the Pegasus schedule.
  • Ensure the commission module in Opera is reconciled and paid
  • Prepare monthly credit reports for month end reporting
  • Maintain all documents in proper filing system with appropriate reference monthly.
  • Assist with month end closing (A/R reconciliation, commission reconciliation, moth end provisions, month end JV's etc.).
  • Assist with internal and statutory audits, providing applicable deliverables with speed and accuracy
  • Maintain complete knowledge of and comply with all hotel/departmental policies and procedures
  • Maintain full confidentiality over Resorts' Financial status and other matters.
  • Performs any additional duties and/or special projects as requested by Financial Controllers and Director of Finance.

Skills, Experience & Educational Requirements

  • Knowledge in Opera/Micros
  • Advance Knowledge in Microsoft Excel

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