Claims Admin Advisor

2 weeks ago


Midrand, Gauteng, South Africa MiWay Full time
What will you do?

Client & Customer Management:
Handle queries from internal and external customers within set SLAs and in line with standard operating procedures
What will make you successful in this role?
Grade 12/Standard 10/NQF 4
BCom Degree (Optional) Key Deliverables include but not limited to
Request relevant documents from customers.
Administration Ensure the document management process is managed within SLA and in accordance with the standard to the standard.
Monitor outstanding salvage and the ensure correct status is applied to the various systems.
Handle exceptions in accordance with the standard operating procedure and record the reason for exceptions.
Appoint service providers in accordance with the standard operating procedures.
Ensure salvage processes are performed in accordance with the standard operating procedure.
Document and Data Management Request registration documents from customers and finance companies.
Receive, file, document, and distribute registration documents to the salvage provider once received.
Ensure accurate record-keeping during the salvage process.
Data Collection & Analysis Collate and analyse information for management and financial reporting.
Work Scheduling and Allocation Organize your own work schedule in order to get the job done.
Supervise junior administrators and assign short-term tasks to others if necessary.

Operational Compliance Develop a working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Personal Capability Building Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

customer requirements and surpass their expectations
Competencies Required
Must be highly proficient in dealing with clients at all levels
Excellent administrative skills
Good communication skills
Empathetic
Strong Time Management
Organised
Professionalism
Self-disciplined
Self-motivated
Self-Managed
Analytical
Desire to excel
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and cope with pressure
Attention to detail
Able to work flexible hours
Customer focus
Active listening skills
Understands claims process and policy wording
Administratively Efficient
Team player

Knowledge and Skills Claims administration Claims settlements Payment approval and rejections Operate within claims guidelines and compliance Personal Attributes Self-development - Contributing independently Decision quality - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time

Deadline: 10 March 2023 Our commitment to transformation
MiWay is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

MiWay's Employment Equity plan and targets will be considered as part of the selection process.

  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we?Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Web & App Team as an advisor What will make you successful in this role?Grade 12/Standard 10/NQF 4Minimum Experience Required in Claims Motor and Claims Non motor Key CompetenciesMust be highly...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we?The Claims Department is looking for an enthusiasticindividual who would like to join the non-motor team as an advisor. Minimum Qualification Required Grade 12/Standard 10/NQF 4 Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in...


  • Midrand, Gauteng, South Africa MiWay Full time

    What will you do?Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Non-Motor Investigation Team as a Non-Motor Investigator What will make you successful in this role?Grade 12/Standard 10/NQF 4 Minimum ExperienceMinimum 2 years Non-Motor Investigator...


  • Midrand, Gauteng, South Africa MiWay Full time

    What will you do?Under general supervision, researches, collates, records and examines coverage information to make moderately complex short term claim settlement determinations. Within company guidelines, approves or denies payment. What will make you successful in this role? Qualification and Experience Grade 12 with 1 to 2 years related experience....


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum Experience Required Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Minimum Experience Minimum 2 years administrative experience Deliverables include, but will not be limited to Must be highly proficient in dealing with clients at all levels Must have Non motor claim experience Excellent administrative skills Good communication skills Organised...

  • Legal Advisor

    2 weeks ago


    Midrand, Gauteng, South Africa Edge Executive Search Full time

    Legal Advisor Permanent JHB00337 Legal Gauteng, Midrand R R Annually Cost To Company (Normal CTC company benefits, Market related, Negotiable) Our client, a Public entity based in Johannesburg is now hiring a Legal Advisor for their General Legal Advisory Services division.Main job role:To provide legal and technical support services ensuring that the...

  • Personal Assistant

    2 weeks ago


    Midrand, Gauteng, South Africa Insphired Recruitment Solutions Full time

    Our client in the insurance industry based in Midrand is looking urgently looking for a Personal Assistant.Duties: Reporting to and assisting to financial advisor. Assisting with claims. Assisting with general admin. Assisting customers on the relevant app. Dealing with queries from the office. Manage sales within the relevant app. Market and finalize sales...

  • Technical Advisor

    2 weeks ago


    Midrand, Gauteng, South Africa Afrirent Holdings Full time

    Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Diesel Technician who will be a...

  • Claims Motor Advisor

    2 weeks ago


    Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Grade 12/Standard 10/NQF BCom Degree (Optional) Minimum Experience Must be highly proficient in dealing with clients at all levels Excellent administrative skills Good communication skills Organised Professionalism Selfdisciplined Selfmotivated Analytical Desire to excel Problem solving skills and solution oriented...

  • Claims Motor Advisor

    2 weeks ago


    Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with...


  • Midrand, Gauteng, South Africa Sanlam Full time

    Who are we? Minimum Qualification Required Grade 12/Standard 10/NQF Related tertiary qualification Minimum Experience Experience in a legal environment or position Liabilities and/or Recoveries experience, specific to Motor Vehicle Accident Deliverables include, but will not be limited to Sound knowledge of Motor Vehicle Collisions and Apportionment of...

  • Purchasing Admin

    2 weeks ago


    Midrand, Gauteng, South Africa Solar Mining Services Full time

    JOB PURPOSE SUMMARYDUTIES AND RESPONSIBILITIES Performs purchasing activities: Liaison with other project disciplines to obtain and verify invoices to ensure that specification are compatible commercial documentation to form a cohesive purchase order Ensure proper control and methodology of contractual change notice to Purchase Order Revision, claims and/or...


  • Midrand, Gauteng, South Africa Mustek Full time

    Purpose:The administrator is primarily responsible for overseeing the daily admin in the distribution centre.Responsibilities: Collect all pods from different areas and ensure they are imaged and filed daily. Process and follow up daily on the cancellations that needs to be done. Generate monthly reports on delivery, collection and courier and update all...

  • Account Manager

    2 weeks ago


    Midrand, Gauteng, South Africa Featherway Recruiting Full time

    CORPORATE ACCOUNTS MANAGERFINANCIAL New Scheme Implementations Assist with Member Data and Benefit Summaries for New Business Quotations. Check and submit installation documents to underwriters/administrators on time. Monitor and manage the installation process within provider SLA. Provide employer with detailed breakdown of costs and contribution rates to...


  • Midrand, Gauteng, South Africa PSG Financial Services Full time

    At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...


  • Midrand, Gauteng, South Africa Eazi Access Rental Full time

    To supply Spare Parts and Accessories to retail and internal customers in a prompt and accuratemanner.1. Position Description**Key performance areas (to translate into a measure of success) Parts Sales Service/Workshop Department Support Customer Service High level of communication with customers and suppliersMain Outputs and Responsibilities for This...


  • Midrand, Gauteng, South Africa MiWay Full time

    Who are we? Matric or National Senior Certificate. Insurance qualification or credits based on date of first appointment to commercial lines insurance. Where applicable, Class of Business or Continuous Professional Development (CPD) training. FAIS Regulatory Examination for Representatives (RE5). Must have your own reliable transport. Valid code B driver's...


  • Midrand, Gauteng, South Africa MiWay Full time

    What will you do?The position will include, but is not limited to, validation of all incidents/claims with high & medium merit indicator, which may include interviewing witnesses, SAPS officials, towing operators, finalizing of reports and administration, liaising with service providers. Handling of admin and/or call requests from outlying investigators....

  • Executive Assistant

    2 weeks ago


    Midrand, Gauteng, South Africa Pollock and Associates Full time

    Executive Assistant ICTMidrand - Gauteng - South AfricaYou will be required to support the Group Head Office Finance team as well as other Group Executives and the Board of Directors as required. Previous experience with company secretarial duties, not necessarily as a qualified Company Secretary. Manage and coordinate diaries for the Group CFO and other...