Merit Desktop Investigator

2 weeks ago


Midrand, Gauteng, South Africa MiWay Full time
What will you do?

The position will include, but is not limited to, validation of all incidents/claims with high & medium merit indicator, which may include interviewing witnesses, SAPS officials, towing operators, finalizing of reports and administration, liaising with service providers.

Handling of admin and/or call requests from outlying investigators. Handling and resolving all queries and problems from any service providers and/or clients on an outlying investigator claim.
What will make you successful in this role?
Grade 12/Standard 10/NQF 4
FAIS accreditation or a FAIS recognized qualification will be highly beneficial Minimum Experience
Minimum 3 years claims motor experience
Minimum 3 years in the STI (Short Term Insurance) environment
Valid Driver's Licence Competencies Required
Presentable and well groomed
Well-spoken in English, Afrikaans and a 3rd language will be beneficial
Honesty
Energy
Integrity
Open and friendly
Initiative Deliverable include but not limited to
Urgency
Organised
Self-disciplined
Self-motivated
Excellent administration skills
Customer service oriented
Deadline and results oriented
Attention to detail
Think out of the box mentality
Ability to work independently in a team environment
Excellent interpersonal and communication skills (verbal & written)
Computer literate
Takes ownership and responsibility
Enthusiastic and passionate about the job and the company
No pending disciplinary conduct pending Personal Attributes Business insight - Contributing independently Manages complexity - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time

Deadline: 24 February 2023 Our commitment to transformation
MiWay is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

MiWay's Employment Equity plan and targets will be considered as part of the selection process and women are encouraged to apply.



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