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Gcc Marketing Communications Sr Manager

3 months ago


Johannesburg, Gauteng, South Africa TransUnion Full time
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What We'll Bring:


We are looking for a senior professional to join the Corporate Affairs and Communications team of TransUnion to lead the marketing communications needs of our Global Capability Centers (GCCs).


This role will liaise with Global Operations and GCC senior leadership to deliver a growing body of work across internal and external marketing and communication channels.

They must be a strategic thinker able to operate at a senior level.


This role will suit someone able to influence across multiple stakeholder groups, cultures and locations, and can juggle and prioritize multiple projects across multiple channels.


Part of a larger global team, this role will implement enterprise level communication platforms and technology to tell our business (and specifically GCC) story and build stakeholder engagement.

The opportunity to hone your leadership skills across a diverse group of internal and external stakeholders

A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools

Workplace flexibility, an environment that welcomes continued professional growth, and opportunities to work across global projects that deliver meaningful consumer, customer, associate and business benefits

A culture that encourages you to try new things, evaluate their success and use the insights derived to further enhance our marketing communication activities

What You'll Bring:

  • A strategic marketing communications mindset that enables you to develop relevant strategies that have real impact and help our GCCs achieve their business objectives
  • Proven team leadership capabilities (preferably in an international/matrix organization), including the ability to nurture and develop talent within your own team so they are fulfilled and reach their potential
  • A clear understanding of brand and how best to tell our corporate and GCC story (most of our GCCs are based in active TU markets and liaison and collaboration with inregion teams is a must we are a single brand)
  • The ability to understand and interpret complex systems and activities, so internal associates and external audiences can understand and engage with them
  • A born storyteller, you'll be proficient generating new ideas and leading projects across multiple marketing communication channels. You'll be able to appreciate the subtleties of cultural sensitivities and practices whilst ensuring core enterprise key messaging and brand positioning is still observed
  • You'll be progressive in measuring the impact of your team's activities and ensure the outcomes are aligned with overall global and GCC objectives
  • Superior oral and written communication skills, with a temperament to confidently represent, persuade others and negotiate in the best interests of TransUnion and its GCCs
  • Ability to engage with and coach senior executives on strategic communication matters
  • Oversight of multiple budgets and agencies, ensuring they operate within a framework and deliver against agreed statements of work
  • Innovation, creativity, flexibility and initiative we are keen to try new things and ways of working. This is a newly formed team that aims to lead and demonstrate best practice
  • Ability to form strong, collaborative working relationships (internal and external) at a senior level whilst enabling your team and the centers they serve to operate at their best
  • Willingness to support the broader corporate communications team on key projects including the deployment of new technologies and brand narrative

We'd love to see:

  • Communications portfolio experience excellent verbal and written communications skills, with significant writing experience
  • A minimum of 10+ years relevant professional experience, preferably in both an agency and in house setting, with significant management/senior team exposure
  • Bachelor's degree in journalism, communications, marketing, or another related field and/or professional qualification in related field

Impact you'll make:

  • Act as team leader for our growing GCC network on all marketing communications matters, leading your newly formed and growing team to exceptional results
  • Protect and build our brand our GCCs are core to our business offering and integral to our success. They are part of both our inregion and global brand and you will be a trusted custodian of our narrative, culture and beliefs
  • Build productive and collaborative relationships with Global Operations and incenter leadership, which will enable you to identify and deliver against key strategic objectives through compelling storytelling and marketing activity
  • You'll help foster a positive associate experience and showcase our employer of choice status ultimately helping us attract, develop and retain toptier talent
  • Set and deliver GCC and sitespecific strategies and facilitate your team in managing proj