Production and Despatch Administrator

2 weeks ago


Midrand, Gauteng, South Africa CareerfinderZA Full time

Key Performance Area:

  • Responsible for attending to customers as point of sales and telephonic sales
  • Assisting sales rep with queries
  • Doing all production admin functions and stock takes (Raw, finished goods) and engineering
  • Responsible for despatch
  • Must adhere to the Health and Safety policies
  • Be at your workstation 5 minutes prior to the start of production
  • Ensure onsite customer services queries and issues are resolved to an exceptional standard
  • Provide continuously and professionally feedback on stock, generally follow up and feedback on new developments
  • Assist with walk in customers professionally as they enter the office
  • Answer incoming calls promptly and professionally
  • Manage safety together with the plant manager.
  • Identify specific safety hazards that will be encountered in the performance of your work and take corrective action to minimize these
  • Wear personal protective clothing provided by the company
  • Escalate any safety issue within their work area
  • To confirm and receive daily stock input from the Production Department
  • To liaise with Internal Sales regarding stock availability. Check daily stock availability against sales required
  • To supervise other yard personnel
  • Process delivery notes and schedule deliveries and collection with transporters and customers
  • To ensure that correct product is always loaded
  • To ensure correct quantities are always despatched
  • To ensure only qualityapproved product is despatched
  • To ensure product is despatched only from designated stacks
  • To ensure loading takes place as per the standard format from the stacks
  • To conduct a monthly stock count
  • Ensure the daytoday office and plant administration is conducted
  • Ensure the production checks daily
  • Manage the staff's wages i.e., shift rosters and weekly wages
  • Reporting to management respectively
  • Plant shift rosters and assist with planning of staff
  • Ensure all staff starter packs are concluded and any HR / IR matters administration for the plant employees with the foreman
  • All administration functions designated to you for action by the plant manager
  • Purchasing and procuring of item as requested by Plant manager
  • Creating, stacking, and tracking of production orders
  • Writing of production and yard breakages
  • Batch documents for courier to accounts payable, plant and customer service
  • Issuing of raw materials on sage, e.g., diesel, Ip.
  • Administrate and coordinate stock takes, finish goods, raw materials, and engineering spares

Minimum Requirements:

  • Grade 1
  • Computer Literate (MS Office package)
  • Must be able to communicate in English
  • Must be customer orientated
  • Shift production hours, after hours as / when required
  • SAP/ERP Experience
  • Excellent organisation skills
  • Punctuality
  • MS Office (Word, Excel, etc)
  • Numerical understanding
  • Efficient in sorting out queries
  • Must be focused and pay attention to detail

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