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Virtual Assistant for E-commerce Order Processing
2 weeks ago
Job Offer:
Virtual Assistant for E-commerce Order Processing
beBee Professionals is looking for a Virtual Assistant to join our team in Johannesburg to assist with e-commerce order processing.
The successful candidate will be responsible for managing the order processing process, including order entry, order tracking, and customer service.
Responsibilities:
- Enter customer orders into the system
- Track orders and ensure timely delivery
- Respond to customer inquiries
- Monitor customer accounts
- Resolve customer issues
- Maintain customer records
Requirements:
- Proven experience in e-commerce order processing
- Excellent organizational and communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office
- Knowledge of customer service principles and practices
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