Sales Lead- Corporate and Trade-hotel Group- Cape

2 weeks ago

Cape Town, Western Cape, South Africa HotelJobs Full time

We are currently looking for a dynamic and talented Sales and Marketing Lead with excellent all round hospitality and communication skills to join our team.


As a Sales and Marketing Lead, you'll be responsible for executing the sales strategy of with the ultimate objective of maximising revenue across all revenue generating outlets.

As the "face" of the company amongst the corporate and travel trade you will be responsible for driving proactive sales plans through active relationship building and sales calls.


PURPOSE OF THIS ROLE

  • Build lasting relationships with members of the travel trade and corporate clientele target markets.
  • Work with the Revenue and Hospitality Manager and onsite teams to ensure that relationships are actively being fostered that assist in driving revenue streams across the portfolio.
  • Drive growth and promotion of service offerings.
  • Take direction from the Head of Business Development in order to strategically support business growth.

QUALIFICATIONS & EXPERIENCE

  • Customer and hospitality service and/or sales experience is a must
  • Must have strong verbal and written communication skills
  • Exceptional organisational and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, selfawareness, work ethic, and empathy
  • Passion and understanding for our mission and values
  • Proficient in basic computer skills

HARD-SKILL REQUIREMENTS

  • Strong hospitality experience

SOFT-SKILL REQUIREMENTS

  • Target driven and the ability to self manage in order to achieve targets placed.
  • Hospitalitycentric approach to dealing with customers
  • Exceptional people skills
  • Excellent organiser and planner
  • Selfmotivated
  • Time management skills
  • The ability to adapt quickly to change
  • Ability to demonstrate a high level of agility in a demanding environment and be able to communicate effectively

OTHER REQUIREMENTS

  • Own transport
  • Own phone
  • Computer / Laptop will be provided
  • Live in Cape Town (location based position)

ROLE RESPONSIBILITIES

  • Responsible for all Corporate and Travel Agent Room Sales for the Hotel
  • Clear understanding of the hotels business strategies in order to set goals and to determine action plans to meet those goals.
  • Update action plans in accordance with financial objectives quarterly
  • Identify new markets and business opportunities in order to increase sales across various revenue streams.
  • Represent the company at various events and exhibitions.
  • Conduct daily sales calls and arrange site inspection trips to our locations by corporate and travel clients.
  • Able to provide quick and timely responses to help develop long term business relationships.
  • Assist in any way possible to provide the highest level of customer service at all times as needed.
  • Executes and supports all operational aspects of business booked which is including and not limited to generating corporate proposals, corporate and travel rate agreements and all corporate correspondence.
  • Drive customer loyalty through supporting our client retention strategy.
  • Work closely with the revenue management team to ensure that proposed rate negotiations meet financial objectives.
  • Attend all departmental and property meetings as necessary.
  • Target key account potentials
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, trade shows etc.
  • Closely follow up on all business leads within a 24 hour response time line to clients.
  • Actively promote the company to all stakeholders in order to increase our membership base.
  • Make suggestions and manage revenue budget allocations in accordance with new business proposed group wide.
  • Aid and assist where required in all new product development conversations in order to ensure pre launch sales targets are actively met.

SYSTEMS

  • G-Suite
  • Asana
  • Slack
  • WhatsApp
  • MS Office (Excel, Powerpoint, Word)
  • MDA

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