Current jobs related to 1st Line Support Specialist - Bellville, Western Cape - Sanlam

  • Corporate Brokerage Engagement Specialist

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Corporate Brokerage Engagement Specialist. In this role, you will play a critical part in building and maintaining relationships with corporate brokerages, driving business growth, and ensuring the profitability of these relationships.Key...

  • Corporate Brokerage Engagement Specialist

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Corporate Brokerage Engagement Specialist. In this role, you will play a critical part in building and maintaining relationships with corporate brokerages, driving business growth, and ensuring the profitability of these relationships.Key ResponsibilitiesStrategic...

  • Credit Risk Manager

    15 hours ago

    Bellville, Western Cape, South Africa Scholtz Partners International Full time

    Job Title: Credit SpecialistAt Scholtz Partners International, we are seeking a highly skilled Credit Specialist to join our team. As a key member of our credit risk management team, you will be responsible for evaluating and assessing the creditworthiness of businesses seeking loans.Key Responsibilities:Evaluate and assess credit applications using...

  • Senior Funeral Claims Specialist

    3 weeks ago

    Bellville, Western Cape, South Africa The Recruitment Council Full time

    Job Summary:The Recruitment Council is seeking a highly skilled and experienced Senior Funeral Claims Assessor to join our team. As a Senior Funeral Claims Assessor, you will be responsible for supporting the non-medical claims process, assessing claims, and engaging with stakeholders.Key Responsibilities:Support the development and implementation of...

  • Senior Refrigeration Specialist

    2 weeks ago

    Bellville, Western Cape, South Africa Arvo Full time

    Senior Refrigeration Technician OpportunityArvo is seeking a highly skilled Senior Refrigeration Technician to join our team in the Northern Suburbs area.Key Responsibilities:Lead the installation, maintenance, and repair of refrigeration systems.Ensure compliance with industry standards and regulations.Collaborate with colleagues to achieve team...

  • Senior Funeral Claims Specialist

    1 week ago

    Bellville, Western Cape, South Africa The Recruitment Council Full time

    Senior Funeral Claims Assessor OpportunityWe are seeking a seasoned professional to join our client, a leading banking company, as a Senior Funeral Claims Assessor. This exciting opportunity will leverage your expertise in non-medical claims assessment and stakeholder engagement.Key Responsibilities:Support the setup and maintenance of non-medical claims...

  • Senior Refrigeration Specialist

    6 days ago

    Bellville, Western Cape, South Africa Arvo Full time

    Senior Refrigeration Technician OpportunityArvo is seeking a highly skilled Senior Refrigeration Technician to join our team in the Northern Suburbs area.Key Responsibilities:Perform maintenance, repair, and installation of refrigeration systems and equipment.Conduct troubleshooting and diagnostic analysis to identify and resolve issues.Ensure compliance...

  • Head: Business Intelligence and Analytics

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Business Intelligence and Analytics professional to join our team at Sanlam Limited. As a key member of our organization, you will play a critical role in supporting our data-informed decision making processes and driving business growth through the application of advanced analytics and reporting...

  • Investment Manager

    3 weeks ago

    Bellville, Western Cape, South Africa Blue Desk Recruitment (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Business Investment Specialist to join our team at Blue Desk Recruitment (Pty) Ltd. As an Investment Manager, you will play a crucial role in identifying and evaluating investment opportunities, building and maintaining relationships with clients, and structuring investment projects.Key...

  • Data Warehouse Business Intelligence Specialist

    3 weeks ago

    Bellville, Western Cape, South Africa Scholtz Partners International Pty Ltd Full time

    About the Role:Scholtz Partners International Pty Ltd is seeking a highly skilled Data Warehouse Business Analyst to join our team. As a Data Warehouse Business Analyst, you will play a crucial role in bridging the gap between business needs and technical solutions within the realm of data warehousing.Key Responsibilities:Requirement Analysis: Collaborate...

  • Director: Infrastructure and Engineering

    2 weeks ago

    Bellville, Western Cape, South Africa University of the Western Cape Full time

    Job SummaryThe University of the Western Cape seeks a highly skilled and experienced professional to lead the Infrastructure and Engineering Department. As the Director: Infrastructure and Engineering, you will be responsible for overseeing the management of the university's built environment, including buildings, facilities, plant, and equipment.Key...

  • Senior Infrastructure Engineer

    2 weeks ago

    Bellville, Western Cape, South Africa AECOM Full time

    About AECOMAECOM is a global leader in infrastructure consulting, delivering professional services throughout the project lifecycle. Our teams of experts work with clients to solve complex challenges and build legacies for future generations.Job SummaryWe are seeking a highly skilled Senior Infrastructure Engineer to join our Water Resources team. As a key...

  • Business Development Manager

    2 days ago

    Bellville, Western Cape, South Africa Scholtz Partners International Full time

    Business Development RoleAt Scholtz Partners International, we are seeking a skilled Business Development Manager to drive the growth of our business through the expansion of current acquisition and sales channels, as well as identifying and developing new channels and growth opportunities outside our current online offering.Key Responsibilities• Own and...

  • 1st Line Support Specialist

    3 months ago

    Bellville, South Africa Sanlam Full time

    **Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

  • 1st Line Support Specialist

    3 months ago

    Bellville, South Africa Sanlam Full time

    Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

  • SD - 1st Line Support

    4 months ago

    Bellville, South Africa CX-International Full time

    **Purpose of the Role** Reporting to the Head of IT and working closely with Service Desk Lead and Technical Support Manager you will provide effective IT technical support to Cape Town and UK sites. Working within established processes and guidelines you will deliver support remotely and face to face to all end users with SLA targets. Ensuring excellent...

  • Document Management Support Analyst

    4 months ago

    Bellville, South Africa Sanlam Full time

    **Who are we?** Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

  • Senior Manager: Governance Support

    4 months ago

    Bellville, South Africa Sanlam Full time

    **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam...

  • Linux Intern

    3 months ago

    Bellville, South Africa Nexio Full time

    **ROLE PURPOSE** Responsible for the 1st line Linux system administration support at customer site. This will include daily systems tasks, reporting and first line system administration of Linux systems within this environment. **ROLE REQUIREMENTS** - Junior level within a major Function for a business unit. - No direct impact on business performance -...

  • Support Specialist Ss5 and Ss6

    3 months ago

    Bellville, South Africa Sanlam Full time

    Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

  • Lead: Governance Assurance

    3 months ago

    Bellville, South Africa Sanlam Full time

    **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam...

  • Technical Specialist

    4 months ago

    Bellville, South Africa Nexio Full time

    **OVERVIEW** Our client requires technical specialist to work within a fault management environment to provide high level technical support. **ROLE AND RESPONSIBILITIES**: A Technical Specialist is responsible for the following: - Liaise with third party NOC engineers and High-Level Support where necessary to seek support on network faults - Communicates...

  • Application Support Analyst

    3 months ago

    Bellville, South Africa Momentum Life Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. **Role Purpose** **Requirements**: -...

  • Actuarial Specialist

    5 months ago

    Bellville, South Africa Momentum Life Full time

    **Introduction** Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings,...

  • Analyst Programmer

    5 days ago

    Bellville, South Africa University of the Western Cape Full time

    Post Number- 8036586- Faculty/Department- University of the Western Cape -> ICS Department -> Applications Development and Support- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary) - Closing Date- 13/10/2024**Role Clarification & Key Performance Areas** The University of the Western...

  • Ee Cis Marketing Support Specialist

    3 months ago

    Bellville, South Africa The Talent Experts Full time

    Are you the creative behind the technical investment information that puts the company on the top performing map?_ **Is this you?** You’ve gained experience in a marketing role supporting an investment team and you’re keen to join a team that is making waves in the industry. **What you’ll be doing (and why you’ll enjoy it)** **Where you’ll be...

  • Communications Specialist

    4 months ago

    Bellville, South Africa Health Solutions Full time

    **Introduction** **Role Purpose** To offer professional external communication support to GEMS, which may include, but is not limited to creating content, facilitating integrated communication to all stakeholders (members, healthcare service providers, Human Resource practitioners, the Department of Health, prospective members, Metropolitan Health (MH)...

  • Senior Compliance Officer

    3 months ago

    Bellville, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

  • Senior Compliance Officer

    1 month ago

    Bellville, South Africa Metropolitan Life Full time

    **Introduction** - Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

  • Specialist Ss8

    4 months ago

    Bellville, South Africa Sanlam Full time

    Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

  • Product Specialist: Project Manager

    4 months ago

    Bellville, South Africa CV (Christian Vision) Full time

    **Product Specialist: Project Manager | **Africa & Middle East | **Cape Town, South Africa** Christian Vision SA is looking for a full-time Product Specialist: Project Manager to pursue meaningful work at the intersection of evangelism and tech. **About Us** Christian Vision (CV) is a global Christian charity with evangelism at our heart. Founded in 1988...

  • Experience Specialist Bellville Cape Town

    3 months ago

    Bellville, South Africa CBRE Excellerate Full time

    **Main Purpose**: This position is responsible for supporting and coordinating activities related to delivery of workplace experience services for clients. The Client Experience Specialist is an integral part of the team and will interface with stakeholders across the site to ensure timely and effective service delivery. The role will respond to a wide...

  • Application Support Specialist

    1 month ago

    Bellville, South Africa Health Solutions Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose**Requirements**: - Matric. - 3 Years tertiary qualification or a relevant IT qualification. - Commitment to performing routine as well as investigation/analysis work tasks. - O2 Experience. **Duties &...

1st Line Support Specialist

3 months ago

Bellville, Western Cape, South Africa Sanlam Full time
Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture.

We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

Guided by the Operations Manager and the Support Team Lead, this role will be responsible for monitoring systems in production, issue tracking & resolution and call management and routing.

What will make you successful in this role?
Proactive end-to-end monitoring of solutions to ensure completeness and availability.
Provide daily health check reports to the required stakeholders on systems in production.
Engage with all stakeholders to resolve technical issues experienced within SLA.

Engage with Technical Data Stewards when data is not received as per schedules or not at the right quality as per controls.

Communication to all stakeholders when required (e.g. incident updates, etc.)
Testing after Platform changes.

Identify, design, and implement internal process improvements: automating of manual processes etc.
Monitoring and routing of helpdesk calls received.
Ensure call quality.
Logging of calls.
Ensure calls are timeously updated with information as per SLA.
Call tracking till resolution within SLA.
Ensure all Support processes are documented and up to date.
User onboarding (including documentation, session to confirm all is software & access is working, training).
User offboarding. Qualifications
National Diploma in and IT related discipline
ITIL Foundation is recommended

Experience:

1+ years' experience as a 1st Line Support Engineer in a data environment
SQL development
Experience working on SAP Hana
Ability to read and understand procedural code
Service Desk related experience
Service management experience (incident management, request management, etc.)would be advantageous

Knowledge:

Good customer service skills and confidence with verbal and written communication
Understanding of basic data engineering principles
Background in writing basic navigation SQL
Understanding of data warehousing principles based on Kimball and Vault patterns Personal Attributes Interpersonal savvy - Contributing independently Decision quality - Contributing independently Plans and aligns - Contributing independently Optimises work processes - Contributing independently Build a successful career with us
We're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future - your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

The Group's Employment Equity plan and targets will be considered as part of the selection process.