Operations Controller

2 weeks ago


Paarl, Western Cape, South Africa Vine Full time
Our client in Paarl is looking for an Operational Controller (Perishable).


To be successful in this role you will need to be able to work to strict deadlines, work well under pressure, multitask, and enjoy contributing to a fun, professional working environment.


Requirements:

A minimum of two years' experience in a similar role is essential.

Experience as an Operations Controller in Freight Forwarding will be pre-requisite

MS Office (Excel, Outlook, Word and Pastel).

Complete understanding of Incoterms

Duties and Responsibilities:

Exceptional Customer Care

Ensure clear communication between customers, agents, and service providers

Movement Planning and Communication with clients, service providers, overseas offices and agents involved

Track & trace all shipments from dispatch to delivery

Responsible for registering and updating of all orders and files on inhouse system

Communicate Booking Confirmations/Q67/Loading Confirmation to relevant parties

Monitor the collection and receipt of the shipping documents in terms of accuracy and sufficiency of detail and guide your Documentation team accordingly

On-time and Professional liaison with Service Providers and Perishable Industry Bodies

Understand the conditions of letters of credit and perform shipment accordingly

Generate Monthly Reports for Management purposes

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