Fraud Detection Customer Service Specialist

We're looking for a Fraud Operations Specialist We are looking for a Fraud Operations Specialist to join our growing Operations Team Our small but dynamic Operations Team is looking for a highly skilled and analytical individual who is able to make crucial data-driven enhancements to our fraud management processes.As our Fraud Operations Specialist, you will...

RESPONSIBILITIES:Responsible to develop and implement best in class Fraud detection & prevention strategies, frameworks and processes for the Flash GroupResponsible to assist in ensuring compliance to internal processes and policies, applicable laws and regulations, across the group.Responsible to develop fraud prevention strategies that are in line with...

Our client has an opportunity available for a Team Leader in the Fraud department.Requirements:MatricRecent successful Team Leader experience in a financial services environment- essential.Experience in coaching and mentoring team members- essential.Experience of fraud in financial services would be advantageous. Responsibilities:Minimize Fraud losses in...

FRAUD TEAM LEADER (JOB NUMBER:FRAUD TLMain purposeKey Responsibilities Minimize Fraud losses in line with target range Agree set goals with team members covering performance, quality and development areas relating to Prevention, Detection, Resolution and Inbound fraud functions ("Fraud Functions") Monitor live queues to ensure that applicable SLAs for each...

Our Client is the largest and the first licensed on/off-ramp platform for stablecoins in Africa. They are dedicated to offering innovative solutions in the African stablecoins space. Our client is committed to making stablecoins accessible and understandable for everyone, providing their customers with secure and user-friendly platforms for their financial...

About the team:Our mission is to provide amazing support to our business, partners, and customers in dealing with fraud related questions. We do this by responding to any fraud related communication swiftly and in a coordinated way. We are the front line of the Anti-Fraud team and we ensure that fraud cases are dealt with appropriately and on time. We keep...

Claims Specialist Real Estate (Commercial Lines Insurance)The Claims Specialist will manage and process insurance claims related to real estate properties. This role requires a keen eye for detail, excellent communication skills, and a thorough understanding of real estate insurance policies. The Claims Specialist will ensure claims are handled efficiently...

SENIOR RISK AND FRAUD PREVENTION OFFICER(SALARY LEVEL 8)SALARY:R PER ANNUM (EXCLUDING BENEFITS)REFERENCE NUMBER:CCT-SRFPO One-year Contract Minimum Requirements: Recognised National Diploma (NQF 6) in Risk Management/ Internal Audit or equivalent qualification. Two years experiences in Risk Management or Internal Audit or related field. Risk management /...

: The professional interaction of all customers to ensure the accurate processing of all transactions and administration to meet set targets in both segments of tech and furniture retail.Job Specification: Deal with customers in a customer centric manner Achieve individual targets Administration Processing transactions and cash ups Effective selfmanagement...

As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery of utility services to customers. Your responsibilities will include conducting meter readings and inspections to verify proper function and identify potential tampering, investigating customer complaints and disputes related to billing, service...

Key purpose:Duties and responsibilities: Monitor and analyse digital platforms to detect fraudulent activities that may harm our business or clients. Develop and implement fraud prevention strategies and tools to prevent and mitigate fraudulent activities. Investigate suspicious activities and report them through the relevant channels. Maintain a database of...

Are you fluent in Dutch, and do you thrive in a dynamic fast-paced environment? Join a leading eCommerce company as a Dutch speaking Customer Service Specialist in Cape Town, South Africa As part of this team, you'll be the first point of contact for Dutch speaking customers, assisting them with inquiries, resolving issues, and providing support through...

As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery of utility services to customers. Your responsibilities will include conducting meter readings and inspections to verify proper function and identify potential tampering, investigating customer complaints and disputes related to billing, service...

ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERCM 05/24 ExtSALARYTCOE: R p aDEPARTMENTForensic ServicesDIRECTORATEOFFICE OF THE CITYMANAGERChief-Ethics & Forensic ServicesRequirements: A relevant B Degree, preferably a forensic or legal or informationtechnology or accounting or auditing degree - a combinationwould be advantageous. Professional...

We have an exciting opportunity availableJoin our UK team todayWe're looking for our next Customer Service Specialist(Insurance) Fulltime, Permanent Salary up to R8,500.00 p/mOverview:Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing quality...

Responsibilities:Plan projects by reviewing routine projects, project proposals and service delivery requirements, identifying human resource and service provider requirements, identifying materials required, drafting plans with key deliverable and timeframes and consulting with Operations around amendments required weekly and monthly.Manage project delivery...

Are you ready for your next challenge?Are you looking for an exciting new opportunity?If so, read onWe work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business ...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders.Ability to get hands dirty in the detail but can also see the bigger picture.Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality.Confident creating reports for leadership consumption.Ability to take...

Are you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we're searching for a vibrant and enthusiastic German speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don't miss this job opportunity to make dreams...