Front Office Supervisor

2 weeks ago


Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time
A 5* Hotel in Dubai are looking for a Front Office Supervisor to provide high-quality service to guests.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact with guests.

Includes:

Flights and visa
Accommodation
Medical aid
Meals on duty
Transport to and from work

Responsibilities:

Supervise Front Office and staff
Dealing with VIP guests
Establishing and maintaining a positive relationship with clients, including building rapport and providing excellent guest service
Ensuring that company policies and procedures are followed by all staff members

Requirements and skills:

Experience as a Hotel Front Office Supervisor
Proficiency in English; multilingual is strongly preferred
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
High school diploma; degree in hotel management or relevant field will be a plus

Application Deadline: 2023/01/23

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