Store Manager

2 weeks ago

East London, Eastern Cape, South Africa JUMBO CLOTHING Full time

KEY RESPONSIBILITIES:

Asset Management

  • Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
  • Coordination of maintenance and repair services.
  • Protect and secure all company assets in the store.

Stock Control

  • Responsible for all stock and will be held accountable for all overages and shortages.
  • Prepare requisitions to replenish stock.
  • Identify and report on slow selling items.
  • Conduct stock takes and manage shrinkage within company requirements.

Merchandising

  • Manage the quality and quantity aspects of the merchandise assortments.
  • Coordinate the layout of shelves and merchandise of seasonal and sale displays.
  • Identify new ways of promoting merchandise.
  • Ensure required housekeeping standards are always maintained.

Marketing and Sales

  • Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
  • Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
  • Actively participate in promotions.
  • Stay up to date with current advertising trends.
  • Provide sales leadership to staff.
  • Stay current with products, marketing, and pricing of area retailers with similar products.
  • Achieve and exceed store sales targets.
  • Organizing special promotions sales & events.
  • Initiating changes/improvement suggestions.

Administration and Cash

  • Ensure that the standard of administration and procedures in store are met
  • Ensure that the responsible persons are following proper procedures when handling all store cash. Check and verify these documents daily.
  • Manage controllable expenses as this directly affects the profitability of the branch.
  • Reporting daily figures to Area Manager.

Security / Risk

  • Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
  • Monitor security staff and make sure that they are alert and performing their duties to the maximum.
  • Ensuring that Health & Safety standards are met.
  • Attend to alarm call outs.

Customer Services

  • Train staff in customer service.
  • Assist customers with enquiries and complaints.
  • Continuously satisfy customer needs and attract clientele.

People Management

  • Assign employees to specific duties, by way of their job description, tasking plans and goals.
  • Encourage, assist, and train employees to become a motivated workforce driving sales.
  • Manage performance and development of staff.
  • Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
  • Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes.
  • Manage time and attendance of staff.
  • Conduct staff meetings.

MINIMUM REQUIREMENTS:

(You must be able to answer
"YES" to all requirements listed below)

  • Matric Certificate.
  • NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.


 Valid Driver's Licence
  • Code 8 unendorsed.
  • 25 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager.

COMPETENCIES

  • Analytical Thinking
  • Coaching & Developing Others
  • Customer Insight & Focus
  • Decision making
  • Performance focus
  • Problem Solving
  • Team Leadership

UNDERTAKING

  • Criminal / Credit Check
  • Qualification verification
  • Computer and Psychometric assessments where required
  • First Aid / Firefighting training

Job Type:
Permanent

Ability to commute/relocate:

  • King William's Town,

Eastern Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Retail: 1 year (required)
Application Deadline: 2023/06/06

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