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Store Manager
2 weeks ago
A fantastic opportunity exists within a successful business in the hair and beauty industry for a Store Manager with min.
2 years experience to support the company with managing 1 of our 13 stores in East London. A great opportunity to learn and grow within a dynamic environment.Key Responsibilities May Include But Are Not Limited To
Be responsible for managing a team including an assistant manager, hair stylists, make up artist, and a cleaner within a retail environment.
Deliver the highest possible retail standards and excellent customer service
Drive engagement with our customers through floor walking.
Be responsible for the protection of your branch profit.
Provide induction, and on-going training and support, to your team to ensure the companies policies and standards, as set out in the compliance manual, are understood and adhered to.
Be a key point of contact for customers in your branch, answering questions in relation to hair and the companies products and minimizing any customer issues.
Lead by example when engaging with customers to ensure they enjoy the companies hair experience and coach your branch team to do the same at all times.
Work closely with your team to communicate and promote new companies products and marketing campaigns to increase sales for your branch.
Communicate detailed information to your branch team as and when required to ensure they are aware of all sales campaigns and associated branch targets.
Liaise with the Regional Manager to ensure the branch is correctly staffed and rosters are communicated to your team
Ensure effective management and guidance of staff breaks within your branch.
Carry out any administrative duties in line with the requirements of your branch.
Ensure your branch is presented to a high standard at all times, instructing the cleaner where necessary.
Work to ensure we meet our social responsibilities including ensuring team members also adhere to the policies.
Follow company processes to ensure high Health and Safety standards in your branch.
Manage security measures in your branch and ensure that all team members are aware of procedures, and adhere to them at all times.
Desired Experience & Qualification
Grade 12 qualification
Certificate/Diploma or Equivalent in Business Administration or Management will be advantageous.
A minimum of 2 years experience in a similar role is essential.
Experience in merchandising and selling.
Must be able to speak, read, and write in English.
Excellent communication, motivation, and organizational skills.
Strong leadership and team management skills.
Previous supervisor experience in a retail or customer service environment is essential.
Experience of working in the beauty industry will be advantageous.
Previous experience of working with a till software e.g Humble till.
Confident communicator, able to enter into conversations with regulars and new customers.
Ability to work under pressure, there are peak times for our branches.
Ability to lead and manage a team.
Mathematics is required as you will be working with numbers and odds.
Clear criminal record.
Salary And Working Hours
Retails hours are applicable depending on the location of the branch.
Must be willing to work on weekends and public holidays.
Package & Remuneration
R10 000-R12 000
Job Type:
Permanent
Pay:
R10 000,00 - R12 000,00 per month
Experience:
- Management in retail: 2 years (required)
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