Assistant Store Manager Mr Price

2 weeks ago


East London, Eastern Cape, South Africa Mr Price Group Full time

Purpose


Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.


Key Responsibilities
-
Stock Management:

  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the overall maintenance of the stockroom to meet housekeeping standards.
-
Sales Growth & Profitability:

  • Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
  • Review and keep abreast of instore product performance to provide feedback to support centre and enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness.
-
Risk Management:

  • Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
-
Customer Experience Management:

  • Ensure and maintain the implementation of customer experience processes to meet customer service standards.
-
Leadership & Development:

  • Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
  • Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
  • Recruit, administer & manage performance in accordance with company policies and procedures.

Requirements:

  • Grade: 12/NQF 4.
  • 3 Years' Experience in a retail management capacity.
  • Understanding of Sales & Service Management.
  • Budgeting Skills.
  • Proficiency MS Office.
  • Good Communication Skills
  • Understanding of Retail Trade.
  • Understanding of Brand, Customer & Product.
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