Customer Retentions Manager

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing job opportunity for a Retention Manager to join their team in Johannesburg. You will be responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the...

Job summary: A large established company is looking for a Retention Manager to assist the business to retain their existing customers and optimizing them throughout their lifecycle .Responsibilities: End-to-end retentionImplementing, monitoring and reporting.Execute robust retention-based marketing strategies across a wide range of channelsDrive strategy to...

To reduce customer churn and improve customer satisfaction through proactive andreactive retention of MTN customers who have experienced service failure/s or haveexpressed an intent to discontinue business with MTN SA.To ensure effective service delivery and resource utilisation in the Retentions teamand coordinate the execution of customer retention...

TITLE: Retention SpecialistLOCATION: JohannesburgPOSTION: Full TimeWORKING HOURS: 09:00 am - 18:00 pmCMTrading, an award-winning, FSCA regulated, and one of the oldest brokerages, is looking to hire talented Retention Specialists to join its growing team in Johannesburg.Your primary responsibility is to cultivate and maintain relationships with existing...

A leading iGaming affiliate firm has an exciting new career opportunity for a Retention Marketer to join their team in Johannesburg. They're looking for a passionate and versatile person who is hungry to understand their customers, build awareness about how their products/services can satisfy their needs, and more. You should have experience developing and...

Customer Retention Specialist will be responsible for creating, managing and evolving retention strategy to drive customer loyalty and client retention for the business.The role will suit an analytically driven thinker and customer focused individual who can synthesize current business intelligence or trend data to inform retention marketing strategy, whilst...

KEY RESPONSIBILITIES Support & drive retention and growth commercial strategy that supports the goals of Aramex. Develop and nurture a strong commercial team capable of delivering the expected results Achieve set revenue and growth targets by developing full supplychain solutions throughout existing customer base. Collaborate with key internal stakeholders,...

Job Requisition DetailsREQ#133624Location - Johannesburg, GautengClosing Date - 12 June 2024Talent Acquisition - Bongiwe MchunuJob FamilySales And ServicesLeadership PipelineManage Self: ProfessionalJob PurposeTo strategize, implement, monitor, and achieve sales and retention business goals to support RBB Product Strategy.Job ResponsibilitiesEngage...

RandburgMain Purpose of the JobTo communicate with customers to increase loyalty and retain their business or service. You will speak with customer or employees over the phone or in-person and will often need to quickly devise solutions to problems you are presented with. You will be required to negotiate directly with customers to ensure their loyalty to...

Unlock a Thriving Career as a Accidental & Health Customer Service/ Retentions ConsultantKey Responsibilities:Innovative Retention Strategies: Deploy dynamic and creative methods to retain our valued clients. Examples include offering premium reductions, downgrades, and enticing discounts.Policy Validation: Ensure timely and accurate capture of policies for...

Requirements: Experience in working for a leading App 23 years' experience with User Retention and Activation in the app ecosystem Strong analytical skills for modelling performance and opportunity with large sets of data Experience with AppsFlyer, Google Analytics (Firebase), Qlik and other App marketing/reporting tools required Experience in understanding...

WANTED: A customer centric and data driven Retention Marketing/ Customer Retention Specialist. This is role 1 part Digital Marketing and 1 part Customer Retention.This Role Requires You to...Have experience in retaining existing and new customers and increase loyalty and retain businessTake ownership of end-to-end campaign planning, idea generation and...

One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centresKey Responsibilities:Exercise dynamic and innovative retention methods in order to retain our clients. For example: if premium is a problem for client; downgrade or reduce cover, offer discounts.Validate policy for retained client is captured...

Build strong relationships with clients and use effective negotiation skills to retain our clients.Main responsibilitiesCommunicate with clients and gather information regarding any possible complaintsBuild positive relationships with clientsNegotiate with clients to retain their businessEducate and remind customers of the value of our servicesProvide...

Our client has an opportunity available for a Retentions Consultants in Budgets.Requirements:Matric or SAQA accredited- essential.Regulatory exam 5 would be advantageous.1 year sales experience- essential.1 year retentions experience- advantageous. Responsibilities:Provide a quality service to customers while identifying opportunities to secure new business...

One of the largest banking giants is currently seeking Long Term Insurance Retentions Consultants to be based in their call centresKey Responsibilities: Exercise dynamic and innovative retention methods in order to retain our clientsFor example:if premium is a problem for client; downgrade or reduce cover, offer discounts Validate policy for retained client...

We're looking forAn experienced retentions specialist to join our clients operations team, you will be responsible for ideating, designing, implementing, and managing all retention and conservation strategies for the company's funeral insurance book.Who are you? Thorough understanding of the funeral and micro in insurance landscape of South Africa Strong...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: Interacts with existing customers to perform various retention related activities, which includes crossselling, suggestion of alternative products, resolution of...

Job Advert Summary:The purpose of this role is to nurture the customer relationship and acts as a sales enabler to drive re-purchase loyalty toward PPS Short Term Insurance products and services. This individual will ensure maximum correlation between customer requirements and PPS Insurance products and/or services to strive for consistent delivery by...

This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage...