Retentions Professional

2 weeks ago


Johannesburg, Gauteng, South Africa Prime Meridian Direct Full time
Build strong relationships with clients and use effective negotiation skills to retain our clients.

Main responsibilities
Communicate with clients and gather information regarding any possible complaints
Build positive relationships with clients
Negotiate with clients to retain their business
Educate and remind customers of the value of our services
Provide internal feedback on how to improve client retention.
Minimum requirements
Matric
Completed Degree, or a 3-year Diploma from a reputable tertiary organisation
Excellent communication skills, be articulate and fluent in English with a neutral accent
Previous experience in client retention is an advantage
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