Operation Services Executive

2 weeks ago

Cape Town, Western Cape, South Africa CTICC Full time

Reporting To The:
Manager: Exhibitions and New Events

Key responsibilities will include but are not limited to:

Supplier Management

  • Research suppliers based on Operations Brief received from Manager: Exhibitions and New Events, this includes:
  • Venue.
  • Audio Visual (AV).
  • Stand builder.
  • Freight.
  • Other (i.e., interpreters, bags, dinners).
  • Ensure all supplier quotations are inline with the linebyline budget.
  • Update exhibition floorplan.
  • Send regular updated programmes and floorplan changes to suppliers.
  • Ensure all items needed for the event is packed and ready to go before the event.

Registration Management

  • Open and design new event registration types.
  • Ensure daily and weekly registration reports are accurate as per the prescribed requirements.
  • Train registration team preevent.
  • Onsite registration Management.
  • Ensure registration is setup and is working effectively onsite.

Exhibition and Sponsorship Fulfillment**- Draw up the Exhibitors and Sponsors information pack.

  • Ensure Exhibitors and Sponsors checklist are always up to date.
  • Telephonic contact to all exhibitors and sponsors 7 days after sending out of the exhibition manual.
  • Ensure relevant enewsletter items are send timeously to clients based on the timelines.
  • Regular contacts with exhibitors to ensure contractual agreements are met.
  • Telephonic contact all exhibitors and sponsors 30 days before an event to ensure all fulfillment needs are met.
  • Regular contact with the sales team to ensure the understanding of what was sold to the clients.
  • Assist exhibitors and sponsors during movein and breakdown.
  • Ensure rooms are setup according to the Workshop Programme.
  • Manage all onsite logistics together with Manager: Exhibitions and New Events and where changes are necessary to improve the quality of the event.

Minimum Qualifications and experience required**:

  • Matric (NQF Level 4).
  • Must have a three year National Diploma in Events Management or Tourism or a three year associated Diploma in Hospitality (NQF Level 6).
  • At least five years' experience delivering operational services for large scale trade and consumer exhibitions.
  • Must have a valid Code 08 Drivers' License.

Skills and knowledge:

  • Exceptional sales and negotiation skills.
  • Be flexible in your approach, be proactive.
  • Be able to use own initiative.
  • Be able to work accurately under pressure.
  • Be detail orientated.
  • Be trustworthy.
  • Have excellent interpersonal skills.
  • Have excellent planning and organisational skills.
The CTICC has adopted a Mandatory Vaccination Policy.

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