Contact Centre Nqf 2/ Business Administration Nqf

2 weeks ago


Cape Town, Western Cape, South Africa Isilumko Staffing Full time

WhatsApp Line
:

-
Learnership Practical's & Theory Location / site:


  • Working Hours
  • Monday
  • Friday / 08h30
  • 17h30
-
Stipend - R4000 to R5000 per month
-
Learnership Training - will be provided

Requirements:

-
MUST have passed Matric/ National Senior Certificate
-
Good Communication skills
  • Must be able to speak English / additional Language fluently
-
PC literate: Basic to intermediate typing skills and data capturing skills
-
Clear criminal record
-
MUST have medical proof of disability

  • South African Citizen
    :
-
MUST live within Western Cape area
-
Unemployed and can commit to 12-month learnership programme

Job duties:

  • Manage calls in a timely manner.
  • Conduct general administrative duties
  • Follow communication "scripts" when handling different topics.
  • Identify customers' needs, clarify information
  • Research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Open customer accounts by recording account information

What documents should you send when applying?

  • Updated and detail CV with completed learnerships indicated
  • ID and Matric Copy


Proof of disability
  • Medical Letter confirming that you have a disability


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