Client Contact Centre Service Administrator

Client Contact Centre Services & Medical/GAP Claims Assessor x 3CPT/Southern Suburbs (Office based during the probation period)Salary Negotiable on experience (R12K - R19 K CTC PM) My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound...

A vacancy exists for an Inbound Client Services Call Centre and Correspondence Administrator in our Client Services Department.The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service....

A vacancy exists for an Inbound Client Services Call Centre and Correspondence Administrator in our Client Services Department.The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service....

Inbound Client Contact Centre Administrator Permanent PE000919 Admin / Office / Call Center / Support Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience,...

Our client, one of Southern Africa's leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa.The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

CapeNature seeks to employ an experienced and enthusiastic Contact Centre Manager to provide excellent customer service and to promote this idea throughout the organisation. This role requires a solid understanding of customer service with a clear goal to keep the Customer Service Agents running in an efficient and profitable manner, to increase customer...

CapeNature seeks to employ an experienced and enthusiastic Contact Centre Manager to provide excellent customer service and to promote this idea throughout the organization. This role requires a solid understanding of customer service with a clear goal to keep the Customer Service Agents running in an efficient and profitable manner, to increase customer...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa.APPLICANTS WITH EXPERIENCE IN THE...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa.APPLICANTS WITH EXPERIENCE IN THE...

Responsibilities:The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...

Duties and responsibilities includedAnswer incoming calls and make outbound calls.Returning calls when needed.Following up on requests.Liaising with relevant stakeholders to address queries/complaints.Update information on the system.Requirements:Grade 122 years Contact Centre experience.Credit and Criminal Clear.Must be able to read, write and speak :Sotho,...

Job Posted: 22-Jan-2024 Location: Cape TownSituated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town.Hospitality experience within a luxury brand.Business Unit or Division:Central Reservations, EuropeResponsible to:Director of Customer Contact, NEAA & SEResponsible for:Contact Centre TeamScope &...

Our client in the financial services industry is seeking a Client Services Administrator to join their team. You will be responsible for dealing with queries and complaints i.e. dealing with incoming calls, returning calls, following up on requests, translating written correspondence into English etc.Must have:Grade 12Credit and criminal clearMin 2 years...

Purpose of the Job The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...

Our client is seeking to employ individuals living with a disability on a 12 month Contact Centre NQF 2 Learnership opportunity. This role is focused on customer service, administration and client services.Requirements: Clear criminal record National Senior Matric certificate (Grade 12) All applicants must have medical proof of disability Strong...

Duties and responsibilities includedAnswer incoming calls and make outbound calls.Returning calls when needed.Following up on requests.Liaising with relevant stakeholders to address queries/complaints.Update information on the system.Requirements:Grade 122 years Contact Centre experience.Credit and Criminal Clear.Must be able to read, write and speak :Sotho,...

Job descriptionCall Centre ManagerJob OverviewFor delivery of service to clients on my site, ensuring all key performance indicators are met. I lead, develop, motivate, manage and organize a number of teams across the client accounts ensuring we are consistently meeting client's expectations through regular and effective dialogue. I translate the collective...

Listing reference: 017084Listing status: Online-Position summaryIndustry:Wholesale & Retail Trade- Job category:Call Centre and TelesalesLocation:Cape Town- Contract:PermanentRemuneration:Market Related- EE position:YesIntroduction To provide the required level of customer service to Clicks Group customers, to increase customer loyalty and elevate the...

Contact Centre LearnershipCalling all aspiring contact center agents that are willing to work night shift US hours.Requirements:Clear communication of the English language both written & spoken.Grade 11 passStrong desire to learn and develop.Hunger for growthpassionate about customer serviceThis is a potential learnership opportunity where you will be...

Job DescriptionRole PurposeThis role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound Sales and Service Centric Agents to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an...